Initializing and Testing the System

ARS and SMDR Tests

If ARS patterns have been translated, you can test the routing by placing toll calls and checking the trunk indicated on the SMDR printout.

NOTE:

Make sure that you make each toll call for at least 40 seconds, or less, depending on the minimum SMDR recording time. Otherwise, SMDR will not recognize it as a call. To determine the minimum SMDR recording time, check with the customer’s system administrator.

Follow these steps to verify ARS patterns:

1 . In Hybrid/PBX mode, determine which toll numbers to call by examining the system administrator’s ARS patterns.

2 . At any multiline telephone, pick up the handset, dial the ARS access code, and dial one of the toll numbers. Make sure that the call is completed before hanging up.

3 . Repeat Step 2 for any additional toll numbers.

4 . At the SMDR printer, verify that the call was placed over the correct trunk group and check the number of seconds before the call is reported on the SMDR printout, If there are errors, check the system programming.

7-22Testing the System

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AT&T Release 2.0 manual ARS and Smdr Tests