AT&T Release 2.0 manual Automated Document Delivery System, Considerations and Constraints

Installing Applications

Automated Document Delivery

System

The Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them on request 24 hours a day. -

Using a touch-tone telephone, a caller accesses the system and is guided by prompts through the process of selecting a document and indicating the fax number to which the information is to be sent. The caller then receives the requested information in minutes by fax transmission.

For additional information, see the “ADDS Documentation” section later in this chapter.

Considerations and Constraints

■Using one line for fax transmission limits ADDS to approximately 100 calls per day. Businesses anticipating more than 100 calls per day may need more than one system to handle the call volume efficiently.

■ADDS should be used in a two-line configuration to maximize performance and minimize busy signals.

■ADDS can be used behind an Automated Attendant.

■ADDS does not function using a BBMI, GPA, or a tip/ring adapter.

Hardware Requirements

■To set up ADDS, a business must have the following:

—Automated Document Delivery System Unit

—a touch-tone telephone

—a Group 3 fax machine with an integrated handset

8-4Automated Document Delivery System