Installing Applications

CMS Documentation

Call Management System (CMS) for the MERLIN LEGEND™ Communications System Installation and System Programming Guide

Call Management System for MERLIN LEGEND™ Communications System User’s Quick Reference

Call Management System for MERLIN LEGEND™ Communications System Supervisor’s Guide

Call Management System for MERLIN LEGEND™ Communications System Planning Guide and Forms

CONVERSANT Intro

CONVERSANT Intro is an entry-level voice response system that enables the user to run integrated voice response (IVR) applications.

CONVERSANT intro can automatically answer and route calls and execute telephone transactions. CONVERSANT Intro consists of the hardware and software that supports transaction processing, data retrieval, and data entry using a touch-tone telephone connected to a public telephone network.

Considerations

CONVERSANT Intro supports a maximum of 24 channels of analog ports, or up to 6 IVP4 boards. In a co-resident environment, such as CONVERSANT Intro and AUDIX Voice Power, the system supports a maximum of 16 channels. The number of channels assigned to AUDIX Voice Power can never exceed 12.

8-14CONVERSANT Intro

Page 324
Image 324
AT&T Release 2.0 manual Conversant Intro, CMS Documentation