Installing Applications

Installation Procedure

For detailed installation instructions, see the “CAS Documentation” section later in this chapter for the appropriate document title.

Highlights of these instructions are as follows:

1 . Connect the hardware as described in Chapter 5 under “Connecting a PC to the Control Unit.”

2 . Complete the worksheets. Make sure that the four CAS worksheets show all information you need on telephone lines and extensions, calling patterns and processing options, and departments and personnel.

3 . Install the software. Load and test MS-DOS and CAS, version 3.3 or later.

4 . Enter the worksheet information. Use the planning worksheets to administer the software to meet the needs of the customer.

CAS Documentation

Call Accounting System Plus V3—lnstaliation

Call Accounting System Plus V3—Administration and Operation

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Call Accounting System 8-7

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AT&T Release 2.0 manual CAS Documentation