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Avaya CMC1 manual Appendix B Access Security Gateway 361

Models: CMC1

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		Contents
	ASAI and DEFINITY LAN Gateway	356
	Avaya Interactive Response	356
	Avaya EC500 Extension to Cellular and Off-PBX Stations	356
	Call Accounting Systems	356
Appendix A: Troubleshooting an Upgrade		357
Troubleshooting Guidelines		357
Troubleshooting Upgrades		358
	No Translation After Upgrade	358
	Translation Corruption Detected	358
	Unsuccessful Translation Backup	359
	Software Incompatibility	359
	Re-install the ISDN-PRI Links (Only for Failed
	Upgrades)	359
Appendix B: Access Security Gateway		361
Using the ASG Mobile		361
Index	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	363

Issue 10 June 2005 17

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Avaya CMC1 manual Appendix B Access Security Gateway 361

Contents

Issue 10 June Copyright 2005, Avaya Inc All Rights Reserved SOC Installation and Repairs About This Book Contents Contents Contents Contents Completing Installation and Cable Pinouts 151 Contents Contents Adding or Removing Hardware 231 Contents Contents Installing a J58890CG Power Contents Appendix B Access Security Gateway 361 Page Typographic Conventions used in this bookGeneral Admonishments Physical dimensions How to get this bookTrademarks On the Web Non-Web Where to get additional help Avaya support Support Number Tell us what you think Antistatic Protection Security IssuesRemove/Install circuit packs Pre-installation checklist Pre-installation checklistRead This First License File Installing and Cabling the Cabinets No direct connection Go to the RFA website Selection If you have problems with RFA Unpack and Inspect Correcting Shipping ErrorsCheck Customer’s Order Equipment Packed with the Compact Modular Cabinet Comcodes for CMC1 Description Comcodes for CMC1 Comcodes for CMC1 Description Comcodes for CMC1 Description Set the Carrier Address ID All Cabinets Install the System Cabinets Floor-Mount the Cabinet Typical Floor Mount Installation Single-Cabinet Installation Install Plywood Backing onto WallWall-Mount the Cabinets Or 3 Vertically Mounted Cabinets Left Panel Used as Mounting Template Install Cabinet a Wall-Mount Typical Wall-Mount Installation Typical Vertical Multicabinet Installation Install 2 or 3 Vertically Mounted Cabinets Typical 3-Cabinet Installation Install 2 Cabinets Vertically and 1 Cabinet Horizontally Left and Right Panel Installation Install Left and Right Panels Wall-Mount Check AC Power AC Power and Ground Approved Floor Grounds Approved Grounds Uninterruptible Power Supply CMC Power Supply CMC Power Switch Connect Cabinet Grounds and Other Grounds Install the Ground Block Typical Cabinet Grounding Connect and Route Cabinet AC Power Cords Install Coupled Bonding Conductor Routing AC Power Cords to a Power Distribution Unit System Cable Connections Cable the System Vertically Mounted System Cable the Multi-Cabinet System Wall-Mount Vertically and Horizontally Mounted System Bottom-mounted MDF with Modem Install Main Distribution Frame MDF and External ModemInstall the MDF Typical Bottom-Mount MDF and Modem Cable Routing Typical Top-Mount MDF Cable Routing Top-Mounted MDF Preliminary Dual-Mount MDF Cable Routing Dual MDFs Typical Dual-Mount MDF Cable Routing Cross-Connect the Cabinets to the MDF Install Equipment Room HardwareInstall the External Modem Circuit Pack Slot Loading Circuit Pack Installation Control Carrier Slot Layout Definity Audix Installing and Cabling the Cabinets Example MDF Connections Off-Premises Circuit Protection Install Sneak Fuse Panels Model 507B Sneak Fuse Panel Sneak Fuse Connector Pinout Pair/Fuse Pin Numbers Label the Main Distribution Frame Label Graphic Symbols and Nomenclature Starting Terminal Emulation Set Up System AccessConnecting a PC Remote connection Direct connection Figure notes Connecting through a data module Type add data-module number or add data-module next Data module settingsAdding a data module Type How to Test and Troubleshoot Data Module Testing hardware connectionsSetting the operating mode DIP Switch Settings 7400B+ Option Setting the 7400B+ optionsType How to set the operating mode Data Module Data Terminal Ready override Connecting by analog modemVerbal result codes Numeric result codes No echo, offline commands S. Robotics Modem Dip Switch Settings DescriptionLoad factory defaults Smart mode Ringing Option Selection Set Ringing Option Power Up System Activate and Administer the SystemDeliver or Install the License File Single Cabinet Installations Log into the System System AdministrationCheck System Status Check Customer Options Tone Detection Parameters Set Country OptionsSystem Parameters COUNTRY-OPTIONS USA Country Codes Password Administration Change Craft PasswordLogin Being Changed LOGIN’S Password Information Daylight Savings Rules Set Daylight Savings RulesType change daylight-savings-rules and press Enter English Day of the Week Names Day Name Number Set Date and TimeDate and Time Time English Month Names Number Set System Maintenance Parameters Circuit Pack AdministrationAdminister the Attendant Console Enter change system-parameters maintenance and press Enter Add Translations Install and Wire Telephones and TrunksSave Translations DCP, analog, and ISDN-BRI 302D to Digital Line Circuit Pack Wiring Analog Tie Trunk Example Analog Station or 2-Wire Digital Station Example Digital Tie Trunk Example Digital Tie Trunk Wiring Collocated DS1 Tie Trunks Pinout of C6F Cable Wire Color Lead Designation Pin NumberDS1 Tie Trunk Example Pair and 4-Pair Modularity DS1 Tie Trunks Using T1 Channel Service Unit Hard-Wire Bridging Install Attendant Console Optional Install 26B1 Selector Console Optional Install and Wire Telephone Power SuppliesAdminister IP Stations and Trunks Dual Wiring of 2-Wire and 4-Wire Endpoints Adjunct Power Connections End-to-End Typical Adjunct Power ConnectionsAdjunct Power Adapter Example Adjunct Power Connections Auxiliary Power for an Attendant Console Local and Phantom Power 1145B2 Power Supply Important Warning for 1145B2 Power Supply Mounting the 1145B2/1146B2 Power Supply 1145B2/1146B2 Mounting Arrangement Expanded Power Distribution Unit Mount the 1146B2 Power Distribution Unit Install the Wall-Mounting Plates Back-Up Battery Rating Install the Battery Mounting/WiringInstall the Expanded Power Distribution Unit Power Supply LEDs LED Color Meaning Power Up and Test the Power Supply Wire the 1146B2 Power Distribution Unit Typical Wiring to a Telephone Reset LEDs on Power Distribution Unit 1152A1 Mid-Span Power Distribution UnitImportant Safety Instructions 1152A1 PDU UL 1950 Compliance Complies Using the 1152A1 PDU Connect the Cables Connect the 1152A1 PDU Connecting an IP telephone with an external splitter Connecting cables to telephones and other end devices P333T-PWR UL 1950 Compliance Complies P333T-PWR Power over Ethernet Stackable SwitchP333T-PWR switch Important Safety Instructions Power up-AC input Using the P333T-PWR switchConnect the P333T-PWR switch Connect the Cables Power up-DC input optional CSA 1151B1 and 1151B2 Power Supplies1151B1 and 1151B2 Power Supply UL 60950 Compliance Complies Connect the 1151B1 or 1151B2 Power Supplies Using 1151B1 and 1151B2 Power Supplies Alarm Inputs at AUX Connector Color Type Connect External Alarms and Auxiliary ConnectionsAlarm Input Alarm Output at AUX Connector Color Type Alarm OutputEmergency Transfer and Auxiliary Power GRD Telephone Pin Designations Configuration CAMA/E911 InstallationHardware Setup Administration Setup Trunk Group Trunk Group Administrable TimersTAC Trunk Parameters Group Member Assignments Group Member Assignments form Feature Access Code FAC Feature Access Code FAC form ANI ARS Digit Analysis Table BCC Value TSC CA-TSC IXC Route Pattern form Cesid Cama Numbering E911 Format Type Save Translation and press Enter Install the BRI Terminating ResistorClass of Restriction FRL Wide Terminating Resistor Adapter 440A4 Terminating Resistor Adapter Terminating Resistor Block 110RA1-12 Closet Mounted 110RA1-12 Typical Installation of Terminating Resistor Block Install Multi-point Adapters BR851-B Adapter T-Adapter Wiring Diagram of BR851-B 367A Adapter Wiring Diagram of 367A Adapter Basic Multi-point with One Work Location Basic Multi-point Installation Distances Analog Off-Premises Stations Install Off-Premises Station WiringInstall Off-Premises or Out-of-Building Stations Connections for 1 to 8 Out-of-Building Analog Telephones Connections to 24 Out-of-Building Telephones Circuit Protectors Digital Out-of-Building Telephones Install Off-Premises Station Wiring Install the Emergency Transfer Panel Install Emergency Transfer Unit Associated Telephones 808A Emergency Transfer Panel Trunk/Test Switches Circuit Number TTC1 RTC4 Connections for Telephone Used for Emergency Transfer Install Telephone for Power Transfer Unit Telephone Installation Connect Modem to Telephone Network Pinout of Network Jack Pin Number Signal Echo offline commands External Modem Option SettingsLoad Nvram defaults Carrier detect normal Modem Fields Description Turns on the V.42 Lapm and MNP error control protocols. Page Resolve Alarms System AdministrationAlarms and Reporting Register the Switch for Maintenance Enable Alarm Origination to InadsExternal Modem Installed Type change system-parameters maintenance and press Enter Alarms and Reporting Click on the Start Product Registration button Alarms and Reporting Set Neon Voltage Ring Ping Place a Test Call Power Supply LED Indications Installation CompletionLED and Alarm Conditions Alarm Fan Alarm Status State Signaling Formats for TN760E Mode Type TN760E Tie Trunk Option Settings TN760E Tie Trunk Circuit Pack Component Side TN760E Option Switch Settings and Administration Option Switch Settings on TN464HP and TN464CP TN464HP and TN2464CP Option Settings TN464HP and TN2464CP Option Settings BK-BL Connector and Cable Diagrams Pinout Charts BL-BK BR-V Processor Interface Cable Pinout Processor Interface Cable Pinout SignalName Amphenol Connector Port Circuit Pack Lead Designations Modem Name Amphenol TXR.2 LI High \BR TXR.4 BL-W SL/V DIOD2 Circuit Pack and Auxiliary Equipment Classifications Digital Analog Line Wire Ports Circuit Pack and Auxiliary Equipment Leads Pinout Charts Four Pin Line Digital Trunk Trk LI, LI Read This First Digit dial plan expansion Service InterruptionCall Management System Contact Network Technicians Usable Circuit Packs Translation Card Upgrade ProceduresSoftware Upgrade Tasks List Task Table Tasks List Task Description Pre-upgrade checklist To the RFA Website Pre-upgrade administration changes Have direct connection Rk.com Pre-upgrade administration changes Pre-upgrade administration changesRemove Print Messages Feature Access Code Isdn Remove print-msgs buttons Abbreviated Dialing Station Site DataButton Assignments Attendant Console Remove MSA processor channels Remove MSA node namesAUDIX-MSA Node Names Processor Channel Assignment Verify Software Version Remove MET station administrationCheck SPE Verify System Status Disable Scheduled Maintenance and Alarm Origination to Inads Save Translations Check Link Status Replace Circuit Packs Save Announcements if necessaryShut Down Definity Audix System if necessary Type reset system 3 and press Enter Install the License FilePre-installation Installation no direct connection Display Memory-ConfigurationInstallation direct connection Set Daylight Savings Rules Enable Scheduled Maintenance Verify the UpgradeType display alarms and press Enter List trunk-group list hunt-group list data-module Enable Alarm Origination to Inads Click on the Start Product Registration button This verification might be done automatically in the future Page Restore Announcements if necessary Power Up Definity Audix SystemCheck Customer Options Type display communication-interface links and press Enter Save Translations post-upgrade Install translation cardSave Announcements if necessary- post-upgrade Return Equipment Power Down the Audix System Definity Audix Power ProceduresPower Up the Audix System Type reset system shutdown and press EnterPage On an Avaya Definity Server CSI Software compatibility Call Management System CMS Antistatic protection Wireless systems Task Description Configuration license long SAT command Pre-upgrade checklist RFA website Pre-upgrade administration changes Go to the RFA website GSO Pre-upgrade administration changes Remove Print Messages Feature Access Code Station form Remove MSA node names Remove MET station administration Type status system 1 and press Return Verify version Type change system-parameters maintenance and press Return Disable scheduled maintenance and alarm originationType display errors and press Return Enter display communication-interface links and press Return Upgrade the software Install the License File Administer no-license/emergency numbers Type change daylight-savings-rules and press Return Type display alarms and press Return Type display communication-links and press Return Type list signaling-group press Return Enable scheduled maintenance Click on the Start Product Registration button This verification might be done automatically in the future Restore busyouts Save announcements post-upgrade Restore announcements Type change circuit-pack Upgrade Firmware on Programmable Circuit PacksAdd Circuit Packs VAL Self and C-LAN-distributed download procedure TN771DP Download Method Differences LAN-distributed Prepare for downloadDownload Self download DIG-LINE Verify hardware/software requirements Type list fiber-link and press Enter Type add data-module UUC33 and press Enter Get circuit pack informationType add data-module UUC17 and press Enter Upload image file from the Web to staging area Set up source circuit pack’s file system Type change firmware download and press Enter FTP the image file to sourceSchedule a download to targets Disable firmware download Directory board command showedFirmware Download fields and descriptions Field Description Firmware download or a status Automatically remove the new Download, the procedure Firmware Download Monitor download progress Status Firmware Download Type list directory board Uucss and press Enter Disable file systemReseat VAL circuit pack Aborting a firmware download Troubleshooting firmware downloadsTesting firmware download Display Firmware Images Backing out of a firmware downloadReverting to an older TN799DP or TN2501AP vintage Adding or Removing Hardware Install TN464HP/TN2464CP with Echo Cancellation Type add change trunk-group next number and press Enter Trunk Features CAS Type add change ds1 Uucss and press EnterDS1 Circuit Pack Requirements InstallationAdd CO, FX, WATS, and Pcol Add Tie Trunks Add did Trunks Tie Trunk Circuit Packs Component Side Add DS1 Tie and OPS Tie Trunk Option-Switch Settings and Administration Add Pooled Modem Add Code Calling AccessAdd Speech Synthesis Type add data-module next and press Enter Settings for Modem Connected to Data ModuleType add station next and press Enter Type add modem-pool next and press Enter Replacing a TN750/B/C circuit pack Add Integrated Announcements/TN2501AP Configurations Announcement File SpecificationsCaveats Before you start Recording and storing announcements Hardware specificationsFTP client application VAL Manager application PC only LAN cable Backplane AdapterMbps uses Category 3 cable Mbps uses Category 5 cable Hardware installation Switch administration before hardware installation List configuration board Administer the IP connections Change ip-interfaces Change node-names ipSPE a IP Node Names VAL#1 LAN IP InterfacesMedpro VAL Data Module Add data-moduleAdd ip-route Test the IP connections Add ISDN-PRINorth American International Enter Added Translations Install CablesAdd Circuit Packs Add Packet Bus Support Disable Alarm OriginationInstall Circuit Packs Verify Customer Options Administer the Bus BridgeTest the Packet Bus and C-LAN Circuit Pack Add CallVisor Asai Enable Asai option Install cables from TN464HP to the MDF as required Add DCS Interface Installing the trunkAdd TTC Japanese 2-Mbit Trunks Test the Packet Bus and Control-LAN Circuit Pack Cable Connection for C-LAN Add the Packet Bus Support Add ISDN-BRI Add ISDN-BRI Add IP Media Processor Add IP SolutionsAdd Radio Controller Check your onsite equipment Preparing for Installation and Upgrade Required Hardware Check your shipment Connect the cables for TN799DP Installing the TN2302AP IP Media Processor Connect the Ethernet Install the Circuit PacksConnect the cables for TN2302AP TN2302AP IP Interface faceplate Node Names Initial Administration Steps for C-LAN IP Media ProcessorType change node-names and press Enter Type change ip-interfaces and press Enter Medpro Pass Test the External Connection to the LANPing Results Upgrading TN802 IP Trunking to TN2302AP IP Media Processor Pre-upgrade stepsRemove the Circuit Packs Replace the Cables Administration Medpro Remove the Circuit Packs Install the circuit packs Checking for required components Installing an Integrated Channel Service Unit Icsu Module 120A3A Channel Service Unit Module Installing the 120A3A CSU Adding or Removing Hardware H600-383 Cable Lengths by Group Number Mounting with a backing plate Installing a J58890CG Power Distribution UnitMounting without a backing plate Required equipment Comcode Description Qty Supplier Install terminal serverInstalling and administering the terminal server Distance limits Making the connections Cabling diagram Connecting an adjunct to the IOLAN+ Navigating the IOLAN+ terminal server Administering the IOLAN+Setting up HyperTerminal on the computer CLI Administering the IOLAN+ the first timeConnections Menu Administration Menu Select Admin mode Password and press Enter Subnet mask Server Configuration Administering the gateway Rebooting the IOLAN+ Port Setup Menu Administering an IOLAN+ portDestination IP address Term Remote Port Access Remote Authentication None Mode Raw Connection NoneSpeed Monitor DSR Yes Monitor DCD No Potential failure scenarios and repair actions TestingSelect Admin mode stats and press Enter twice Administering IP services Administering IP node names Session Layer Timers IP ServicesCDR1 Spdu Administering CDR Data Collection Install Call detail recording CDRConnecting CDR Equipment Local Node field, enter switch-clan Administering CDR parameters Primary Output Endpoint field, type CDR1 Testing the switch-to-adjunct linkCDR System Parameters CDR Link Status Downloading the tool Install Reliable Data Transport Tool Rdtt PackageContents of the Rdtt Installing Rdtt Install wideband endpointsAdministering Rdtt Nonsignaling configuration Typical nonsignaling wideband configuration Signaling configuration Typical signaling wideband configuration Install multimedia call handling Mmch Connect the endpoints Administer the system Administer the endpoints Expansion services moduleAdminister one number complex Type y in the Multimedia Early Answer field and press Enter ESM installation Administration Place test call Troubleshooting Administering adjunct parameters Connecting printers using TCP/IPConnect printers Task list System Printer Endpoint field, type Sysprnt Testing the switch-to-adjunct linkSystem printer With a smart jack Install DS1/T1 CPE loopback jackInstalling a loopback jack Without a smart jack Administering the loopback jackLoopback testing with a smart jack Administering the DS1 for the test Testing the DS1 span from the Icsu to the loopback jackChecking the integrity of local equipment Busying out the DS1 circuit pack Testing the integrity of data sent over the loop Testing the integrity of the loopback circuitClearing the results of previous tests Running the data test Install DS1/T1 CPE loopback jack ConditionSolution Condition Solution Releasing the DS1 circuit pack Restoring DS1 administration Network interface at smart jack for a 120A2 or later Icsu Install DS1/T1 CPE loopback jack Testing a loopback jack without a smart jack Network interface at dumb block for a 120A2 or later Icsu Adding or Removing Hardware Configurations using fiber multiplexers Install Isdn converters and adapters PRI-to-DASS and PRI-to-DPNSS converters Converters for single-carrier cabinets Typical PRI to BRI converter cabling PRI-to-BRI converter Converters for multi-carrier cabinets 00221 PDH Typical 909A/B universal coupler Install 909A/B universal coupler BSY2/BY2 Typical modular jack pinout Malicious call trace Install malicious call trace Install music-on-hold Nonregistered music source Registered music source Wiring block must be locally engineered Install paging and announcement equipment Loudspeaker paging without paging adapter Loudspeaker paging Loudspeaker paging access without universal coupler Loudspeaker paging with universal coupler External ringing Espa radio paging Intuity Audix Messaging Systems Other adjunct installation information sourcesQueue warning indicator Asai and Definity LAN Gateway Avaya Modular Messaging SystemAvaya Interactive Response Avaya EC500 Extension to Cellular and Off-PBX Stations Troubleshooting Guidelines Appendix a Troubleshooting an Upgrade Translation Corruption Detected Troubleshooting UpgradesNo Translation After Upgrade Unsuccessful Translation Backup Re-install the ISDN-PRI Links Only for Failed UpgradesSoftware Incompatibility Type add data-module PI ext and press EnterPage Using the ASG Mobile Appendix B Access Security Gateway Access Security Gateway Index Back-up battery backup translations RAM Installing impedance, setting TN2185 ISDN-BRI 113 TN2464BP/CP Wiring telephone power supplies