Access Security Gateway

10.Type the challenge number (from your communications package window) into the Challenge field. Do not use the “-” character.

11.Type the trouble ticket number in the Ticket Number field. If there is no ticket number, you can use this field as a one-word comment field or leave it blank.

12.Click the Start button. The Activity Status field displays “Started” and theResponse field displays a new seven-digit number.

13.Move to your communications package window.

14.Type the new seven-digit (response) number in the Response field. Do not use the “-” character.

The Avaya CMC1 Media Gateway verifies the response. If the response is incorrect, return to Step 1. If this is the third rejection, see the Maintenance for Avaya DEFINITY Server CSI.

362 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways

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Avaya CMC1 manual Access Security Gateway