Avaya CMC1 manual Install Call detail recording CDR, Connecting CDR Equipment

Install Call detail recording (CDR)

Install Call detail recording (CDR)

This section provides information on connecting call detail recording (CDR) equipment.

Connecting CDR Equipment

The interface between a DEFINITY server and CDR equipment is a C-LAN card.

CDR equipment connects to the CLAN board on an MCC1 or G650 Media Gateway through a TCP/IP connection (that is, an Ethernet connection). Any CDR equipment that supports the Reliable Session Protocol will support a direct TCP/IP connection. A CDR application that supports an RS232 interface can also connect to the CLAN through a terminal server (see Install terminal server on page 297 for more information on connecting through a terminal server).

Note:

A printer or customer premises equipment (CPE) can also be used as the output receiving device. Please see Install terminal server on page 297 of this book for instructions on using a printer.

Administering CDR Data Collection

Note:

To send CDR data via CLAN to a device on the LAN/WAN, you have the option to enable/disable RSP.

1.Setup the CDR adjunct to be ready to collect CDR data. Record the IP address and the port number of the CDR adjunct, which could be a terminal server or a CDR application that uses RSP.

If the CDR adjunct is an application that uses RSP, start the application to listen for a client connection at the port.

2.Access the Node Names screen in Communication Manager (see Administering IP node names on page 309), and do the following:

a.Enter the CDR adjunct’s name from step 1 in the Name field.

b.Enter the CDR adjunct’s IP address in the IP Address field.

Issue 10 June 2005 311