Other adjunct installation information sources | Avaya CMC1 manual

Other adjunct installation information sources

Queue warning indicator

The connections for the queue warning indicator are the same as external ringing. An AC indicator (light) such as a 21C49 can be used in a Uniform Call Distribution/Direct Departmental Calling (UCD/DDC) queue. The light is connected to an information outlet. The system side of the MDF is connected to an analog line circuit pack located in a port carrier.

1.Wire the queue warning indicator to the information outlet.

2.Administer the switch for the new equipment.

Other adjunct installation information sources

This section lists documents you can use for installation of some of the key adjunct systems that you can connect.

Call Management System

For information on installing Call Management System R3V12, see the following:

●Avaya Call Management System (CMS) R12 Software Installation, Maintenance, and Troubleshooting Guide (585-215-117)

●Avaya Call Management System (CMS) Sun Enterprise 3500 Computer Hardware Installation, Maintenance, and Troubleshooting (585-215-873)

●Avaya CMS R12 Sun Blade 100/150 Workstation Hardware Installation, Maintenance, and Troubleshooting (585-215-783)

●Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting (585-215-116)

INTUITY AUDIX Messaging Systems

For information on installing INTUITY™ AUDIX ® Messaging systems, see one of the following:

●For INTUITY AUDIX Release 5.1 Messaging, see INTUITY Messaging Solutions Release 5 Installation for New Systems on the INTUITY Messaging Solutions Release 5 Documentation CD-ROM, 585-313-803.

●For INTUITY AUDIX LX Messaging, see INTUITY AUDIX LX Installation Checklist on the INTUITY AUDIX LX Release 1 Documentation CD-ROM, 585-313-818.

●http://avaya.com/support.

Issue 10 June 2005 355

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Avaya CMC1 manual Other adjunct installation information sources, Queue warning indicator, Intuity Audix Messaging Systems

Contents

Issue 10 June Copyright 2005, Avaya Inc All Rights Reserved SOC Installation and Repairs About This Book Contents Contents Contents Contents Completing Installation and Cable Pinouts 151 Contents Contents Adding or Removing Hardware 231 Contents Contents Installing a J58890CG Power Contents Appendix B Access Security Gateway 361 Page General Conventions used in this bookTypographic Admonishments On the Web How to get this bookPhysical dimensions Trademarks Non-Web Where to get additional help Avaya support Support Number Tell us what you think Remove/Install circuit packs Security IssuesAntistatic Protection License File Pre-installation checklistPre-installation checklist Read This First Installing and Cabling the Cabinets No direct connection Go to the RFA website Selection If you have problems with RFA Check Customer’s Order Correcting Shipping ErrorsUnpack and Inspect Equipment Packed with the Compact Modular Cabinet Comcodes for CMC1 Description Comcodes for CMC1 Comcodes for CMC1 Description Comcodes for CMC1 Description Set the Carrier Address ID All Cabinets Install the System Cabinets Floor-Mount the Cabinet Typical Floor Mount Installation Or 3 Vertically Mounted Cabinets Install Plywood Backing onto WallSingle-Cabinet Installation Wall-Mount the Cabinets Left Panel Used as Mounting Template Install Cabinet a Wall-Mount Typical Wall-Mount Installation Typical Vertical Multicabinet Installation Install 2 or 3 Vertically Mounted Cabinets Typical 3-Cabinet Installation Install 2 Cabinets Vertically and 1 Cabinet Horizontally Left and Right Panel Installation Install Left and Right Panels Wall-Mount Check AC Power AC Power and Ground Approved Floor Grounds Approved Grounds Uninterruptible Power Supply CMC Power Supply CMC Power Switch Connect Cabinet Grounds and Other Grounds Install the Ground Block Typical Cabinet Grounding Connect and Route Cabinet AC Power Cords Install Coupled Bonding Conductor Routing AC Power Cords to a Power Distribution Unit System Cable Connections Cable the System Vertically Mounted System Cable the Multi-Cabinet System Wall-Mount Vertically and Horizontally Mounted System Install the MDF Install Main Distribution Frame MDF and External ModemBottom-mounted MDF with Modem Typical Bottom-Mount MDF and Modem Cable Routing Typical Top-Mount MDF Cable Routing Top-Mounted MDF Preliminary Dual-Mount MDF Cable Routing Dual MDFs Typical Dual-Mount MDF Cable Routing Install the External Modem Install Equipment Room HardwareCross-Connect the Cabinets to the MDF Circuit Pack Slot Loading Circuit Pack Installation Control Carrier Slot Layout Definity Audix Installing and Cabling the Cabinets Example MDF Connections Off-Premises Circuit Protection Install Sneak Fuse Panels Model 507B Sneak Fuse Panel Sneak Fuse Connector Pinout Pair/Fuse Pin Numbers Label the Main Distribution Frame Label Graphic Symbols and Nomenclature Connecting a PC Set Up System AccessStarting Terminal Emulation Remote connection Direct connection Figure notes Connecting through a data module Adding a data module Data module settingsType add data-module number or add data-module next Setting the operating mode Testing hardware connectionsType How to Test and Troubleshoot Data Module Type How to set the operating mode Data Module Setting the 7400B+ optionsDIP Switch Settings 7400B+ Option Numeric result codes Connecting by analog modemData Terminal Ready override Verbal result codes Smart mode S. Robotics Modem Dip Switch Settings DescriptionNo echo, offline commands Load factory defaults Ringing Option Selection Set Ringing Option Single Cabinet Installations Activate and Administer the SystemPower Up System Deliver or Install the License File Check Customer Options System AdministrationLog into the System Check System Status System Parameters COUNTRY-OPTIONS Set Country OptionsTone Detection Parameters USA Country Codes LOGIN’S Password Information Change Craft PasswordPassword Administration Login Being Changed Type change daylight-savings-rules and press Enter Set Daylight Savings RulesDaylight Savings Rules Time Set Date and TimeEnglish Day of the Week Names Day Name Number Date and Time English Month Names Number Enter change system-parameters maintenance and press Enter Circuit Pack AdministrationSet System Maintenance Parameters Administer the Attendant Console Save Translations Install and Wire Telephones and TrunksAdd Translations DCP, analog, and ISDN-BRI 302D to Digital Line Circuit Pack Wiring Analog Tie Trunk Example Analog Station or 2-Wire Digital Station Example Digital Tie Trunk Example Digital Tie Trunk Wiring DS1 Tie Trunk Example Pinout of C6F Cable Wire Color Lead Designation Pin NumberCollocated DS1 Tie Trunks Pair and 4-Pair Modularity DS1 Tie Trunks Using T1 Channel Service Unit Hard-Wire Bridging Install Attendant Console Optional Dual Wiring of 2-Wire and 4-Wire Endpoints Install and Wire Telephone Power SuppliesInstall 26B1 Selector Console Optional Administer IP Stations and Trunks Adjunct Power Adapter Typical Adjunct Power ConnectionsAdjunct Power Connections End-to-End Example Adjunct Power Connections Auxiliary Power for an Attendant Console Local and Phantom Power 1145B2 Power Supply Important Warning for 1145B2 Power Supply Mounting the 1145B2/1146B2 Power Supply 1145B2/1146B2 Mounting Arrangement Expanded Power Distribution Unit Mount the 1146B2 Power Distribution Unit Install the Wall-Mounting Plates Install the Expanded Power Distribution Unit Install the Battery Mounting/WiringBack-Up Battery Rating Power Supply LEDs LED Color Meaning Power Up and Test the Power Supply Wire the 1146B2 Power Distribution Unit Typical Wiring to a Telephone 1152A1 PDU UL 1950 Compliance Complies 1152A1 Mid-Span Power Distribution UnitReset LEDs on Power Distribution Unit Important Safety Instructions Using the 1152A1 PDU Connect the Cables Connect the 1152A1 PDU Connecting an IP telephone with an external splitter Connecting cables to telephones and other end devices P333T-PWR switch Important Safety Instructions P333T-PWR Power over Ethernet Stackable SwitchP333T-PWR UL 1950 Compliance Complies Connect the P333T-PWR switch Using the P333T-PWR switchPower up-AC input Connect the Cables Power up-DC input optional 1151B1 and 1151B2 Power Supply UL 60950 Compliance Complies 1151B1 and 1151B2 Power SuppliesCSA Connect the 1151B1 or 1151B2 Power Supplies Using 1151B1 and 1151B2 Power Supplies Alarm Input Connect External Alarms and Auxiliary ConnectionsAlarm Inputs at AUX Connector Color Type Emergency Transfer and Auxiliary Power Alarm OutputAlarm Output at AUX Connector Color Type GRD Telephone Pin Designations Administration Setup CAMA/E911 InstallationConfiguration Hardware Setup Trunk Parameters Trunk Group Administrable TimersTrunk Group TAC Group Member Assignments Group Member Assignments form Feature Access Code FAC Feature Access Code FAC form ANI ARS Digit Analysis Table BCC Value TSC CA-TSC IXC Route Pattern form Cesid Cama Numbering E911 Format FRL Install the BRI Terminating ResistorType Save Translation and press Enter Class of Restriction Wide Terminating Resistor Adapter 440A4 Terminating Resistor Adapter Terminating Resistor Block 110RA1-12 Closet Mounted 110RA1-12 Typical Installation of Terminating Resistor Block Install Multi-point Adapters BR851-B Adapter T-Adapter Wiring Diagram of BR851-B 367A Adapter Wiring Diagram of 367A Adapter Basic Multi-point with One Work Location Basic Multi-point Installation Distances Install Off-Premises or Out-of-Building Stations Install Off-Premises Station WiringAnalog Off-Premises Stations Connections for 1 to 8 Out-of-Building Analog Telephones Connections to 24 Out-of-Building Telephones Circuit Protectors Digital Out-of-Building Telephones Install Off-Premises Station Wiring Install the Emergency Transfer Panel Install Emergency Transfer Unit Associated Telephones 808A Emergency Transfer Panel Trunk/Test Switches Circuit Number TTC1 RTC4 Connections for Telephone Used for Emergency Transfer Install Telephone for Power Transfer Unit Telephone Installation Connect Modem to Telephone Network Pinout of Network Jack Pin Number Signal Carrier detect normal External Modem Option SettingsEcho offline commands Load Nvram defaults Modem Fields Description Turns on the V.42 Lapm and MNP error control protocols. Page Alarms and Reporting System AdministrationResolve Alarms Type change system-parameters maintenance and press Enter Enable Alarm Origination to InadsRegister the Switch for Maintenance External Modem Installed Alarms and Reporting Click on the Start Product Registration button Alarms and Reporting Set Neon Voltage Ring Ping Place a Test Call Alarm Fan Alarm Status State Installation CompletionPower Supply LED Indications LED and Alarm Conditions Signaling Formats for TN760E Mode Type TN760E Tie Trunk Option Settings TN760E Tie Trunk Circuit Pack Component Side TN760E Option Switch Settings and Administration Option Switch Settings on TN464HP and TN464CP TN464HP and TN2464CP Option Settings TN464HP and TN2464CP Option Settings BK-BL Connector and Cable Diagrams Pinout Charts BL-BK BR-V Name Amphenol Connector Processor Interface Cable Pinout SignalProcessor Interface Cable Pinout Port Circuit Pack Lead Designations Modem Name Amphenol TXR.2 LI High \BR TXR.4 BL-W SL/V DIOD2 Circuit Pack and Auxiliary Equipment Classifications Digital Analog Line Wire Ports Circuit Pack and Auxiliary Equipment Leads Pinout Charts Four Pin Line Digital Trunk Trk LI, LI Read This First Contact Network Technicians Service InterruptionDigit dial plan expansion Call Management System Software Upgrade Translation Card Upgrade ProceduresUsable Circuit Packs Tasks List Task Table Tasks List Task Description Pre-upgrade checklist To the RFA Website Pre-upgrade administration changes Have direct connection Rk.com Remove Print Messages Feature Access Code Pre-upgrade administration changesPre-upgrade administration changes Isdn Remove print-msgs buttons Attendant Console Station Site DataAbbreviated Dialing Button Assignments Processor Channel Assignment Remove MSA node namesRemove MSA processor channels AUDIX-MSA Node Names Check SPE Remove MET station administrationVerify Software Version Verify System Status Disable Scheduled Maintenance and Alarm Origination to Inads Save Translations Check Link Status Shut Down Definity Audix System if necessary Save Announcements if necessaryReplace Circuit Packs Pre-installation Install the License FileType reset system 3 and press Enter Installation direct connection Display Memory-ConfigurationInstallation no direct connection Set Daylight Savings Rules List trunk-group list hunt-group list data-module Verify the UpgradeEnable Scheduled Maintenance Type display alarms and press Enter Enable Alarm Origination to Inads Click on the Start Product Registration button This verification might be done automatically in the future Page Type display communication-interface links and press Enter Power Up Definity Audix SystemRestore Announcements if necessary Check Customer Options Return Equipment Install translation cardSave Translations post-upgrade Save Announcements if necessary- post-upgrade Type reset system shutdown and press Enter Definity Audix Power ProceduresPower Down the Audix System Power Up the Audix SystemPage On an Avaya Definity Server CSI Software compatibility Call Management System CMS Antistatic protection Wireless systems Task Description Configuration license long SAT command Pre-upgrade checklist RFA website Pre-upgrade administration changes Go to the RFA website GSO Pre-upgrade administration changes Remove Print Messages Feature Access Code Station form Remove MSA node names Remove MET station administration Type status system 1 and press Return Verify version Type display errors and press Return Disable scheduled maintenance and alarm originationType change system-parameters maintenance and press Return Enter display communication-interface links and press Return Upgrade the software Install the License File Administer no-license/emergency numbers Type change daylight-savings-rules and press Return Type display alarms and press Return Type display communication-links and press Return Type list signaling-group press Return Enable scheduled maintenance Click on the Start Product Registration button This verification might be done automatically in the future Restore busyouts Save announcements post-upgrade Restore announcements Add Circuit Packs Upgrade Firmware on Programmable Circuit PacksType change circuit-pack VAL Self and C-LAN-distributed download procedure TN771DP Self download Prepare for downloadDownload Method Differences LAN-distributed Download DIG-LINE Verify hardware/software requirements Type list fiber-link and press Enter Type add data-module UUC17 and press Enter Get circuit pack informationType add data-module UUC33 and press Enter Upload image file from the Web to staging area Set up source circuit pack’s file system Schedule a download to targets FTP the image file to sourceType change firmware download and press Enter Firmware download or a status Directory board command showedDisable firmware download Firmware Download fields and descriptions Field Description Automatically remove the new Download, the procedure Firmware Download Monitor download progress Status Firmware Download Reseat VAL circuit pack Disable file systemType list directory board Uucss and press Enter Testing firmware download Troubleshooting firmware downloadsAborting a firmware download Reverting to an older TN799DP or TN2501AP vintage Backing out of a firmware downloadDisplay Firmware Images Adding or Removing Hardware Install TN464HP/TN2464CP with Echo Cancellation Type add change trunk-group next number and press Enter Trunk Features DS1 Circuit Pack Type add change ds1 Uucss and press EnterCAS Add CO, FX, WATS, and Pcol InstallationRequirements Add Tie Trunks Add did Trunks Tie Trunk Circuit Packs Component Side Add DS1 Tie and OPS Tie Trunk Option-Switch Settings and Administration Add Speech Synthesis Add Code Calling AccessAdd Pooled Modem Type add modem-pool next and press Enter Settings for Modem Connected to Data ModuleType add data-module next and press Enter Type add station next and press Enter Replacing a TN750/B/C circuit pack Add Integrated Announcements/TN2501AP Before you start Announcement File SpecificationsConfigurations Caveats VAL Manager application PC only Hardware specificationsRecording and storing announcements FTP client application Mbps uses Category 5 cable Backplane AdapterLAN cable Mbps uses Category 3 cable Hardware installation Switch administration before hardware installation List configuration board Administer the IP connections VAL#1 Change node-names ipChange ip-interfaces SPE a IP Node Names VAL IP InterfacesLAN Medpro Add ip-route Add data-moduleData Module International Add ISDN-PRITest the IP connections North American Add Circuit Packs Install CablesEnter Added Translations Install Circuit Packs Disable Alarm OriginationAdd Packet Bus Support Test the Packet Bus and C-LAN Circuit Pack Administer the Bus BridgeVerify Customer Options Add CallVisor Asai Enable Asai option Install cables from TN464HP to the MDF as required Add TTC Japanese 2-Mbit Trunks Installing the trunkAdd DCS Interface Test the Packet Bus and Control-LAN Circuit Pack Cable Connection for C-LAN Add the Packet Bus Support Add ISDN-BRI Add ISDN-BRI Add Radio Controller Add IP SolutionsAdd IP Media Processor Check your onsite equipment Preparing for Installation and Upgrade Required Hardware Check your shipment Connect the cables for TN799DP Installing the TN2302AP IP Media Processor Connect the cables for TN2302AP Install the Circuit PacksConnect the Ethernet TN2302AP IP Interface faceplate Type change node-names and press Enter Initial Administration Steps for C-LAN IP Media ProcessorNode Names Type change ip-interfaces and press Enter Ping Results Test the External Connection to the LANMedpro Pass Replace the Cables Pre-upgrade stepsUpgrading TN802 IP Trunking to TN2302AP IP Media Processor Remove the Circuit Packs Administration Medpro Remove the Circuit Packs Install the circuit packs Checking for required components Installing an Integrated Channel Service Unit Icsu Module 120A3A Channel Service Unit Module Installing the 120A3A CSU Adding or Removing Hardware H600-383 Cable Lengths by Group Number Mounting without a backing plate Installing a J58890CG Power Distribution UnitMounting with a backing plate Installing and administering the terminal server Install terminal serverRequired equipment Comcode Description Qty Supplier Distance limits Making the connections Cabling diagram Connecting an adjunct to the IOLAN+ Setting up HyperTerminal on the computer Administering the IOLAN+Navigating the IOLAN+ terminal server Connections Menu Administering the IOLAN+ the first timeCLI Administration Menu Select Admin mode Password and press Enter Subnet mask Server Configuration Administering the gateway Rebooting the IOLAN+ Term Administering an IOLAN+ portPort Setup Menu Destination IP address Speed Monitor DSR Yes Monitor DCD No Access Remote Authentication None Mode Raw Connection NoneRemote Port Select Admin mode stats and press Enter twice TestingPotential failure scenarios and repair actions Administering IP services Administering IP node names Spdu IP ServicesSession Layer Timers CDR1 Connecting CDR Equipment Install Call detail recording CDRAdministering CDR Data Collection Local Node field, enter switch-clan Administering CDR parameters CDR Link Status Testing the switch-to-adjunct linkPrimary Output Endpoint field, type CDR1 CDR System Parameters Contents of the Rdtt Install Reliable Data Transport Tool Rdtt PackageDownloading the tool Nonsignaling configuration Install wideband endpointsInstalling Rdtt Administering Rdtt Typical nonsignaling wideband configuration Signaling configuration Typical signaling wideband configuration Install multimedia call handling Mmch Connect the endpoints Administer the system Type y in the Multimedia Early Answer field and press Enter Expansion services moduleAdminister the endpoints Administer one number complex ESM installation Administration Place test call Troubleshooting Task list Connecting printers using TCP/IPAdministering adjunct parameters Connect printers System printer Testing the switch-to-adjunct linkSystem Printer Endpoint field, type Sysprnt Installing a loopback jack Install DS1/T1 CPE loopback jackWith a smart jack Loopback testing with a smart jack Administering the loopback jackWithout a smart jack Busying out the DS1 circuit pack Testing the DS1 span from the Icsu to the loopback jackAdministering the DS1 for the test Checking the integrity of local equipment Running the data test Testing the integrity of the loopback circuitTesting the integrity of data sent over the loop Clearing the results of previous tests Install DS1/T1 CPE loopback jack ConditionSolution Condition Solution Releasing the DS1 circuit pack Restoring DS1 administration Network interface at smart jack for a 120A2 or later Icsu Install DS1/T1 CPE loopback jack Testing a loopback jack without a smart jack Network interface at dumb block for a 120A2 or later Icsu Adding or Removing Hardware Configurations using fiber multiplexers Install Isdn converters and adapters PRI-to-DASS and PRI-to-DPNSS converters Converters for single-carrier cabinets Typical PRI to BRI converter cabling PRI-to-BRI converter Converters for multi-carrier cabinets 00221 PDH Typical 909A/B universal coupler Install 909A/B universal coupler BSY2/BY2 Typical modular jack pinout Malicious call trace Install malicious call trace Install music-on-hold Nonregistered music source Registered music source Wiring block must be locally engineered Install paging and announcement equipment Loudspeaker paging without paging adapter Loudspeaker paging Loudspeaker paging access without universal coupler Loudspeaker paging with universal coupler External ringing Espa radio paging Queue warning indicator Other adjunct installation information sourcesIntuity Audix Messaging Systems Avaya EC500 Extension to Cellular and Off-PBX Stations Avaya Modular Messaging SystemAsai and Definity LAN Gateway Avaya Interactive Response Troubleshooting Guidelines Appendix a Troubleshooting an Upgrade No Translation After Upgrade Troubleshooting UpgradesTranslation Corruption Detected Type add data-module PI ext and press Enter Re-install the ISDN-PRI Links Only for Failed UpgradesUnsuccessful Translation Backup Software IncompatibilityPage Using the ASG Mobile Appendix B Access Security Gateway Access Security Gateway Index Back-up battery backup translations RAM Installing impedance, setting TN2185 ISDN-BRI 113 TN2464BP/CP Wiring telephone power supplies