Location tracking

Call handling

Caller identification and callback capability

For information on call-handling, caller identification and callback capability, see the RedSky documentation.

The controller tracks the location of the voice clients and notifies the emergency call server using SNMP traps. The controller notifies the location of a voice client to the emergency server:

When it identifies a voice client

When a voice client roams from one access point to another access point in the same controller

When a voice client roams from one access point to another access point in a different controller

When a voice client registers with a PBX system

The notification process ensures that the emergency call server is notified whenever a voice client is identified or the location of the client is updated. If a voice client roams outside of a WLAN coverage, the controller does not send any notifications to the emergency call handling system. This may happen when there is a sudden loss of WLAN coverage due to extreme conditions such as, fire accidents. In such cases, the last associated access point will be the location of the voice client.

NOTE: The controller tracks the location only for voice clients. To track the location of a remote voice client, the administrator must configure the location of the remote access point in the controller or emergency call server.

The emergency call server queries the controller using the SNMP 'get' request to get the location of a specific emergency caller. In response to the location query, the controller sends the following parameters to the emergency server:

Client IP Address

Client Mac Address

AP Name

AP Wired MAC

AP Location

AP Mode

Controller IP Address

The controller also supports location queries for the clients that are not identified as voice clients on the controller.

Working with Voice over Remote Access Point

Voice traffic support is enhanced on split tunnel mode over a remote access point. The voice traffic management for remote and local users are done on the controller. However, the sessions are created differently for both users. For remote users, the sessions are created on the remote access point and for local users, the sessions are created on the controller. This enhancement provides the following support for the voice traffic in the split tunnel over remote access point:

Voice traffic QoS is consistent for both local and remote users

All voice ALGs work reliably in split tunnel mode when the PBX traffic is destined to flow through the corporate network.

Provides voice statistics and counters for remote voice clients in the split tunnel mode

The flag parameter in the show voice client-statuscommand is updated to indicate remote users.

(host) #show voice client-status Voice Client(s) Status

Dell PowerConnect W-Series ArubaOS 6.2 User Guide

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Dell 6.2 manual Working with Voice over Remote Access Point

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