TeamPo s 3000 XL and XL2 Troubleshooting

D900000145 Issue 3 8-1

Chapter 8 - Troubleshooting

8.1 Power cannot be turned on or the unit powers off after a few minutes.

The power LED next to the power switch does not light up.

NOTE : Assu me Windows ope rat ing s ystem a nd OP O S / JavaP O S

No
C he ck ite m
Judgment
Action
1
Is the power cabl e connected?
Y
N
Go to No. 2.
Connect the power cabl e.
2
Is there power to the AC outlet?
(Te st with device known t o work. )
Y
N
Go to No. 3.
Turn on power t o the distribution
panel.
3
D oes the power shut of f after a f ew
minutes?
Y
N
Go to No. 4.
End.
4
Go i nto t he BIOS by hi tti ng “F 2”
duri ng boot up and “L oad Opti m ized
Defaults”. Does t he power st a y on?
Y
N
End.
Go to No. 5.
5
Go into t he BIOS ( “F2”) a nd go t o the
hardware monitoring ” secti on. Are
t he re any warnings or readings close to
a warning?
Y
N
Correct s i tuation (ex. replace PS
fan, r emoun t he atsink, c lean vents ,
etc.) End.
Go to No. 6.
6 Is the 5V S tandby L E D light on?
Y
N
Go to No. 8.
Go to No. 7.
7 Is the cable from t he opera tion panel t o
t he motherboard s e curely installe d?
Y
N
Go to No. 8.
Ver if y functionality after securely
installing the cable. If still no
power go to No 8.
8
C he ck pins on Backplane assembly
connectors to insure t hey ar e not bent or
s horte d. Are any pins bent or s horte d
together?
Y
N
Replace Docking Backplane End.
Go to No. 9.
9
Can the p ower be t ur ned on a fter
replaci ng the power supply unit ?
Y
N
End.
Go to No. 10.
10 Can the p ower be t ur ned on a fter
replaci ng the mot herboar d?
Y
End.
Go to No. 11.
11
Can the p ower be t ur ned on a fter
replaci ng the Doc king Ba c kplane?
Y
N
End.
Go to No. 12.
12
Can the p ower be t ur ned on a fter
repl aci ng t he operator panel?
Y
N
End.
Go to No. 13.
13
Can the p ower be t ur ned on a fter
replaci ng the I/O boards?
Y
N
End.
Change t he controller.

Caution: Be for e r eplacing any bo ar ds, unp lug the po wer cable and make

sure the motherboa rd standby powe r L ED light is out .