Fujitsu 3000 XL Reporting Shipment Damage, Returning Equipment, Using Anti-static Protection

TeamPoS 3000 XL and XL2 Site Preparation

4.2Reporting Shipment Damage

If any damage is detected, it is both the recipient's and the carrier's responsibility to note the damage. Follow all applicable policies and procedures for notifying the carrier, management, and Fujitsu Transaction Solutions of the damage, and for filing damage claims.

Please note that all components are packaged separately. Keep the packaging in case it is necessary to return any of the components.

4.3Returning Equipment

All equipment returned to the factory must be packed in either the original container or a substitute container of equal strength and durability. Packing material, about 76.0 mm (3.0 inches) thick, should surround all protruding edges, switches, and surfaces. Parts shipped in a package separate from the unit must also be repacked and included in the return. Each return must include the following information:

•Description of the equipment defect

•RMA number (received from Customer Care representative)

•Order number

•Date received

•Name, address, and phone number of the person making the return

4.4Using Anti-static Protection

When installing and disassembling equipment, one must follow anti-static protection procedures. All controllers, terminals, peripherals, and boards are susceptible to damage due to electrostatic discharge. Insufficient anti-static protection when handling boards causes failure, degraded operation, and reduced reliability.

Caution: Avoid touching connector pins on data cables or units. Touching exposed connector pins could cause a discharge into the circuitry resulting in failed components.

D900000145 Issue 3 4-2