TeamPos 3000 XL and XL2

Troubleshooting

8.2System will not boot up

(The system fails to start up even though the power is turned on)

No

Check item

Judgment

Action

 

Is data displayed on the monitor

Y

Go to No. 2., or go to LCD

 

during Power On Self Test (POST)?

 

troubleshooting section if display goes

1

 

 

blank after POST.

 

 

N

Go to LCD troubleshooting section if

 

 

 

no display.

 

Is there an error message displayed on

Y

See the POST message & act

2

 

accordingly.

the monitor?

 

 

N

Go to No.3.

 

 

3

Does the system get through the

Y

Go to No. 7.

POST without hanging up?

N

Go to No. 4.

 

4

Replace Memory – Does system get

Y

End.

through POST?

N

Go to No. 5.

 

5

Replace CPU chip – Does system get

Y

End.

through POST?

N

Go to No. 6.

 

6

Replace motherboard – Does system

Y

End.

get through POST?

N

Go to No. 13.

 

 

Can BIOS be accessed by hitting F2

Y

Load BIOS Defaults/Save & Exit/Go

7

 

to #8.

during POST?

 

 

N

Go to No. 12.

 

 

8

Has the system (O/S)been installed?

Y

Go to No.9.

 

N

Install O/S and reboot.

 

 

 

Can the system boot up in “Safe

Y

O/S or driver reload is probably

9

 

required.

Mode” by hitting F8 during POST?

 

 

N

Go to No. 10.

 

 

10

Are the HDD cable/s or the CD-ROM

Y

Go to No.11.

cable connected?

N

Connect the cable/s.

 

 

Can the system boot up from a

Y

Reload O/S and reboot – If unable to

11

bootable USB key or bootable CD by

 

load O/S go to No. 13.

changing the BIOS to boot from that

N

Go to No. 12.

 

 

device first?

 

 

12

Can the system be started after

Y

End.

replacing the motherboard?

N

Go to No.13.

 

 

Can the system be started after

Y

End.

13

replacing the HDD and reloading the

N

Go to No.14.

 

O/S?

 

 

 

Can the system be started after

Y

End.

14

replacing the power supply and

N

Change the controller.

 

backplane assembly?

 

 

Caution: Before replacing any boards, unplug the power cable and make

sure the motherboard standby power LED light is out.

D900000145

Issue 3

8-2

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Fujitsu 3000 XL manual System will not boot up, System fails to start up even though the power is turned on