TeamPo s 3000 XL and XL2 Troubleshooting
D900000145 Issue 3 8-7
8.7 Keyboard MSR reading error
No
Check item
Judgment
Action
1
Is the keyboard cable connected
correctly?
Y
N
G o t o No. 2.
Co nnect t he cable correctly.
2 Do es the mag netic card meet IS O
standards?
Y
N
G o t o No.3.
Tr y a known good card and go to
No. 3 if good c ar d still fails.
3
Was t he card sw iped in the cor r ect
direction?
Y
N
G o t o No.4.
Change the position.
4
Can it r ead co rrectly after cleaning
t he MSR w it h a cleaning card?
Y
N
End.
Go to No.5.
5
Do es the MSR o per at e proper ly
using the test program in OPOS
Test Utilities?
Y
N
Check OPOS /JavaPOS drivers.
Go to No. 6.
6
Is data read nor ma lly aft er
replacing the MSR
Y
N
End.
Go to No. 7.
7
Can t he syst em be activated after
replacing the device the MSR is
attached to ?
Y
N End.
Change the keyboard.
Caution: Befo r e r eplacing any bo ar ds, unplug t he po wer cable and make
sure the motherboard s tandby powe r L ED light is out .