TeamPo s 3000 XL and XL2 Troubleshooting
D900000145 Issue 3 8-3
8.3 Display/LCD shows correctly during Power On Self Test (POST), but
fails when the Operating System (OS) starts
No
C he ck ite m
Judgment
Action
1
Does t he display show properl y if
terminal is booted up in “ S a fe Mode”
(F8 pres se d during POST) (Windows
Only)
Y
N
Display drive rs wrong or not installe d
properly – G o to Device Mgr and
update a ll display adapters. See PSB-
07-002 on display mode issues. See
ftp.ftxs.fujitsu.com/pos/
possustaining/Retail/
TeamPoS3000XL/SPG. If failure stil l
occurs O / S c ould be corr upted –
reload.
Go to No. 2
2
Does t he display go blank at different
times when the OS is running?
Y
N
Go to No 5
Go to No. 3
3 Doe s the di splay w ork properly if
terminal is booted up from a nother
device? (ex. USB key, CD, floppy)
Y
N
Ope ra ti ng Sys te m c ould be c orrupte d
on hard drive or hard drive is bad.
Reseat hard di sk and reboot. I f f ailure
s till occurs rel oad softwa re or remove
and replace HDD.
Go to No. 4
4
Go into t he BIOS by hi tti ng F2 during
P OST, a nd “Load Opti mi ze d
De faults ” . Doe s the display work
properly?
Y
N End
Go to No 5
5
Does t he display function in Analog
(VGA) mode but fail to di s play when
in digital mode ( DV I ) ?
Y
N
Check JP-1 on mothe rboar d
Go to No. 6
6
Doe s the di splay w ork properly af ter
replaci ng the LC D?
Y
N
End
Go to No. 7
7
Doe s the di splay w ork properly af ter
replaci ng the mot herboard
Y
N
End.
Go to No. 8
8
Does t he display work properly af ter
replaci ng the backplane assembly?
Y
N
End
Change t he controller.