TeamPos 3000 XL and XL2 | Troubleshooting |
8.3Display/LCD shows correctly during Power On Self Test (POST), but fails when the Operating System (OS) starts
No | Check item | Judgment | Action | |
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| Y | Display drivers wrong or not installed | |
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| properly – Go to Device Mgr and | ||
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| update all display adapters. See PSB- | |
| Does the display show properly if |
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1 | terminal is booted up in “Safe Mode” |
| ftp.ftxs.fujitsu.com/pos/ | |
(F8 pressed during POST) (Windows |
| possustaining/Retail/ | ||
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| Only) |
| TeamPoS3000XL/SPG. If failure still | |
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| occurs O/S could be corrupted – | |
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| N | reload. | |
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| Go to No. 2 | ||
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2 | Does the display go blank at different | Y | Go to No 5 | |
times when the OS is running? | N | Go to No. 3 | ||
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| Y | Operating System could be corrupted | |
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| Does the display work properly if |
| on hard drive or hard drive is bad. | |
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| Reseat hard disk and reboot. If failure | ||
3 | terminal is booted up from another |
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| still occurs reload software or remove | |||
| device? (ex. USB key, CD, floppy) |
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| and replace HDD. | ||
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| N | Go to No. 4 | |
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| Go into the BIOS by hitting F2 during |
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4 | POST, and “Load Optimized | Y | End | |
Defaults”. Does the display work | N | Go to No 5 | ||
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| properly? |
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| Does the display function in Analog | Y | Check | |
5 | (VGA) mode but fail to display when |
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| in digital mode (DVI)? | N | Go to No. 6 | |
6 | Does the display work properly after | Y | End | |
replacing the LCD? | N | Go to No.7 | ||
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7 | Does the display work properly after | Y | End. | |
replacing the motherboard | N | Go to No. 8 | ||
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8 | Does the display work properly after | Y | End | |
replacing the backplane assembly? | N | Change the controller. | ||
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Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.
D900000145 | Issue 3 |
