TeamPos 3000 XL and XL2 | Troubleshooting |
8.8Cash Drawer Operation errors
No | Check item | Judgment | Action | |
1 | Is the cash drawer cable connected | Y | Go to No.2. | |
correctly? | N | Connect the cable correctly. | ||
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| Can the cash drawer be activated by | Y | Check the OPOS/JavaPOS | |
2 | WINCLD diagnostics? |
| drivers for the cash drawer. | |
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| N | Go to No. 3. | |
3 | Can the cash drawer be activated after | Y | End. | |
replacing the drawer cable? | N | Go to No. 4. | ||
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4 | Can the cash drawer be activated after | Y | End. | |
replacing the drawer? | N | Go to No. 5. | ||
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5 | Can the cash drawer be activated after | Y | End. | |
replacing the backplane assembly? | N | Go to No. 6. | ||
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6 | Can the cash drawer be activated after | Y | End. | |
replacing the motherboard? | N | Change the controller. | ||
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8.9Customer display errors
No | Check item |
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| Judgment | Action | |||
1 | Is the cable connected correctly? | Y | Go to No.2. | |||||
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| N | Connect the cable correctly. | |||
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| When you turn on the power, is the VFD | Y | Go to No. 3. | |||||
2 | version displayed? |
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| N | Go to No. 4. | |||
| EX:[V01.00.05 | FJ | i] * |
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| Will WINCLD run normally using the | Y | Possible software problem, | |||||
3 | VFD test program? |
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| check OPOS/JAVAPOS. | |||
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| N | Go to No. 4. | ||
4 | Will the display show properly after | Y | End. | |||||
replacing the display cable? | N | Go to No. 5. | ||||||
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5 | Does the VFD run properly after replacing | Y | End. | |||||
the Combo board or USB board? | N | Go to No. 6. | ||||||
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6 | Does the VFD run properly after replacing | Y | End. | |||||
the I/O Board? |
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| N | Go to No. 7. | ||||
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7 | Does the VFD run properly after replacing | Y | End. | |||||
the motherboard? |
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| N | Go to No. 8. | ||||
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8 | Does the VFD run properly after replacing | Y | End. | |||||
the power supply? |
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| N | Change the controller. | ||||
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| Caution: Before replacing any boards, unplug the power cable and make |
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| sure the motherboard standby power LED light is out. |
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D900000145 |
| Issue 3 |
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