TeamPos 3000 XL and XL2 | Troubleshooting |
8.5Printing errors
No | Check items | Judgment | Action | |
1 | Is receipt paper set correctly? | Y | Go to No. 2. | |
| N | Set the receipt paper correctly. | ||
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2 | Can you feed the paper with the | Y | Go to No. 5. | |
paper feed key? | N | Go to No. 3. | ||
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3 | Is the printer cable connected | Y | Go to No. 4. | |
correctly? | N | Connect the cable correctly. | ||
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4 | Is power applied to the printer? | Y | Go to No. 5. | |
(Check the +24V) | N | Go to No. 7. | ||
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| Can you execute test printing using | Y | Check the software and printer | |
5 | the test program in OPOS Test |
| cable. | |
| Utilities? | N | Go to No. 6. | |
6 | Can you print after replacing the | Y | End. | |
printer? | N | Go to No. 7. | ||
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7 | Can you print after replacing the | Y | End. | |
power supply? | N | Go to No. 8. | ||
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8 | Can you print after replacing the | Y | End. | |
Combo board? | N | Go to No. 9. | ||
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9 | Can you print after replacing the | Y | End. | |
motherboard? | N | Change the controller. | ||
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Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.
D900000145 | Issue 3 |
