Toshiba CTX28 manual LCD Network Failure Displays, Collect CTX Trace Data on CTX SmartMedia Card

IP Telephony and QSIG Over IP

CTX IP Troubleshooting

LCD Network Failure Displays

When LCD Network failure occurs between BIPU and IPT, IPT displays one of the following LCD messages.

Table 9-8LCD Network Failure

	Conditions	LCD Indication	Remarks
1.	Failed in TCP
		BIPU TCP CONNECT
	connection with BIPU.	ERROR
2.	Cut off TCP connection
		BIPU TCP PORT IS	When this LCD message appears, IPT resets
	with BIPU.	CLOSED
			after 10 seconds.
3.	Keep alive error
	(DCH data from BIPU	BIPU ALIVE PACKET STOP
	was stopped 20
	seconds or more.)

Collect CTX Trace Data on CTX SmartMedia Card

The Trace Data consists of an EventTrace, Error Log, Admin Log, and ProgData.The procedure is provided in the Strata CTX Programming Manual.

Collect BIPU Logs

1.Connect to PC by RS-232C cable and launch a terminal emulator software (Hyper Terminal, ProCom, etc.). See Figure 9-11.

CTX BIPU PCB Monitor Jack

Call-monitor jack

Dealer-supplied 6-wire telephone modular cord (cross-pinned)

PC with communication software, such as ProComm™

PC DB9 or

DB25 Com port

Toshiba PPTC9 or

PPTC25F

RD 1

TD 2

DSR 3

DTR 4

DCD 5

SG 6

Call-monitor jack (RJ-12) pin numbering

6711

Figure 9-11 BIPU Monitor Jack

Serial port setings:

•Baud rate: 9600

•Data: 8 bit

•Parity: none

•Stop: 1 bit

•Flow control: none

9-30 Strata CTX I&M 06/04