Toshiba CTX28 manual Cordless Telephone Troubleshooting and Specifications, 11-41

Station Apparatus

Cordless Telephone Troubleshooting and Specifications

Cordless Telephone Troubleshooting and Specifications

This section covers these topics:

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Troubleshooting

Simultaneous conversation channels

Range and performance

Radio interference

Telephone line problems

More than one cordless telephone

Privacy

Specifications

Troubleshooting

If your cordless telephone is not performing to your expectations, try the suggestions in Table 1. If you are still unable to resolve the problem, contact your telephone System Administrator.

Important! Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Table 1 Troubleshooting Suggestions
Condition		Suggestion
	• Make sure the AC adapter is plugged into the charging
		unit and wall outlet.
CHARGE LED does not light when	• Make sure handset is properly seated in charging unit.
	• Make sure the battery pack is properly placed in the
handset is placed on charging unit.
		handset.
	• Make sure that the charging contacts on the handset
		and charging unit are clean.
	• Make sure that the base unit antenna is fully vertical.		Station
Conversation is interrupted frequently.	•	Move closer to the base unit.
	• Check for low battery warning.
Warning tone and NO SERVICE	• Move closer to the base unit.		Apparatus
	•	The battery pack may be weak. Charge the battery pack
message.	• Make sure the AC adapter is plugged into the base unit
		and wall outlet.
		for five~six hours.
Handset doesn’t ring.	• Make sure the base unit antenna is fully vertical.
	•	The handset may be too far away from the base unit.
	• The ringer may be set to Off.
	• Make sure the AC adapter is plugged into the base unit
		and wall outlet.

Strata CTX I&M 06/04 11-41