IP Telephony and QSIG Over IP

CTX IP Troubleshooting

Table 9-10 IP Troubleshooting Problems and Resolutions (continued)

No.

Problem

Action

Cause

How to Resolve

 

IPT Problems:

 

 

 

15

“IPT shows ““Can’t

Find the IPT which has same

Station ID duplicated.

Set unique Station ID.

register IPT:E4””.”

Station ID.

 

 

 

 

 

 

 

 

 

 

 

 

Create a new IPT terminal in

16

“IPT shows ““Can’t

 

No resources are available.

Prog 200. Or, Change

register IPT:E11””.”

 

destination BIPU having

 

 

 

 

 

 

 

some idle resources.”

 

 

 

 

 

 

 

 

1. Terminal Authentication

 

 

 

“Check CTX applies Terminal

feature was applied but

 

 

 

Authentication feature, or, IP

Station MAC address was

See Spec.1203 for Terminal

 

 

address filtering. Verify Prog 150

different from that

 

“IPT shows ““Can’t

Authentication. See

17

FK2 and Prog 250 FK5, FK6 for

programmed in CTX.

register IPT:E13””.”

Spec.1200 for IP address

 

Terminal Authentication. Verify

2. IP address filtering was

 

 

filtering.”

 

 

Prog 250 FK2, FK3 for IP

applied but Station IP

 

 

 

 

 

address filtering.”

address was different from

 

 

 

 

that programmed in CTX.”

 

 

 

 

 

 

18

“IPT shows ““BIPU TCP

 

Fail to establish TCP

 

CONNECT ERROR””.”

 

connection to BIPU.

 

 

 

 

 

 

 

 

 

19

“IPT shows ““BIPU TCP

 

TCP connection was

 

PORT IS CLOSED””.”

 

disconnected by BIPU.

 

 

 

 

 

 

 

 

 

20

“IPT shows ““BIPU ALIVE

 

Keep-Alive was failing.

 

PACKET STOP””.”

 

 

 

 

 

 

 

 

 

 

 

21

 

 

 

 

 

 

 

 

 

22

 

 

 

 

 

 

 

 

 

IP Telephony and QSIG Over IP

Strata CTX I&M 06/04

9-39

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Image 369
Toshiba CTX28 manual Connect Error