Troubleshooting 24

Troubleshooting: Workflow Scanning

If you are experiencing problems with Workflow Scanning, first verify that the device is connected on the network and functioning as a printer by performing the following activities:

Check the network cable at the back of the device.

Send a test print from your PC to the device.

If connected via TCP/IP try a PING from your workstation to the device.

Is the device functioning on the network as a printer?

Configure your device on the network or resolve any networking issues before attempting to use the Workflow Scanning feature. For instructions to configure the device on the network see Enable TCP/IP and HTTP at the Device on page 2-5.

Ensure Workflow Scanning is installed properly on the device.

At the device, verify that you have a Workflow Scanning button on the device screen interface and that this is not grayed out or unavailable.

It may be necessary to press the Services button to view the Workflow Scanning button on screen.

Is the Workflow Scanning Button Available on the Device?

If there is no Workflow Scanning button available on the device, install the Scanning Kit and configure the Workflow Scanning feature. For instructions, refer to Workflow Scanning on page 10-1.

Note

If you have installed Workflow Scanning but the button is grayed out or unavailable, at the device press the Log In / Out button. Enter the Administrator’s User Name (default is [1111]), touch [Next], enter Password (default is [1111]), touch [Enter], touch the Tools tab, and touch User Interface Settings. Touch Service Enablements, then Workflow Scanning, set the service to Enable, and touch Save. Reboot the device with the Power On/Off button. For instructions on use of the Power On/Off button, click the Previous Menu button at the top of this page, then click the button labeled Power On/Off Button.

When you perform a scan, a Scan Confirmation Report prints (if it has been enabled). The Scan Confirmation Report will report a job status of SUCCESS or FAILED.

System Administrator Guide

24-1

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Xerox 9203, 9202, 9201 manual Troubleshooting Workflow Scanning, Is the device functioning on the network as a printer?

9202, 9201, 9203 specifications

The Xerox 9201, 9202, and 9203 copiers, introduced during the late 1970s and early 1980s, represent a significant leap in office automation technology. These models were part of Xerox's innovative line of copiers, catering to various business needs through their unique features and capabilities.

One of the cornerstone technologies behind the Xerox 9200 series is xerography, a process developed by Chester Carlson in the 1930s. The photocopiers use a dry electrophotographic process, which relies on a photosensitive drum, enabling high-quality and high-speed copying. This technology championed the transition from traditional printing methods to more efficient office practices, revolutionizing how documents were reproduced.

The Xerox 9201 was known for its robust capability to handle a significant volume of copies, appealing primarily to mid-sized organizations. It boasted an impressive speed of up to 80 copies per minute, catering to high-demand settings without compromising the quality of output.

The Xerox 9202 was an enhancement over its predecessor, introducing more advanced features such as automatic document feeding, which significantly reduced manual handling and increased productivity. It also supported various paper sizes, making it versatile for different tasks, from simple memos to full-size reports. Additional capabilities included collating, sorting, and stapling, allowing users to complete comprehensive document preparation in a single pass.

The Xerox 9203 further built upon these advancements, offering even faster copying speeds of up to 100 copies per minute. It also allowed for electronic sorting and featured an integrated mail room solution ideal for larger organizations. The 9203’s user interface was designed for ease of use, paving the way for accessible technology in the workplace.

All three models leveraged advanced optics and imaging technology to ensure sharp, clear reproductions. The capacity for duplex printing was a notable feature, enabling users to print on both sides of the paper, which not only saved resources but also contributed to environmentally friendly practices.

Overall, the Xerox 9200 series exemplified the transition towards multifunctional copiers that incorporated advanced features for efficiency, quality, and ease of use in office environments. Their impact on the industry helped shape modern photocopying, setting the benchmark for future models through their blend of technology and practicality. These machines remain a testament to Xerox's legacy in imaging technology and office automation.