Troubleshooting
General | Problems | Action |
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The server does not Verify | that: |
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power | on. | 1. The | power | cables are properly connected to the server. | ||||
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| 2. | The | power | outlet functions | properly. | ||
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| 3. | The | type | of | memory installed is correct. | ||
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| 4. | You | have | not | installed more | options than the power supply supp | |
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| server now powers on, you | installed | more | options | than the powe | |||||||
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| 5. The LEDs | on | the | power supply | are on. See | “Status | Indicators” | ||||||
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| page 9 | for | more | information | about the power supply LEDs. | |||||||
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| If | the | problem still | exists, | have the | system serviced. | |||||||
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The system | stops | If | information | on | the | monitor | suggests a PCI problem (the system | |||||||
responding | during | startupat | the | PCI | configure | checkpoint, | which | is 0x1e): |
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1.Restart the server Alt+F1and presswhen thePress F1 for Configuration/Setup andPress F2 for Diagnostics messages
appear. This will bypass PCI initialization (except video) and directly to the Configuration/Setup Utility program.
2.Disable the defective PCI adapter. This should enable the s complete a normal startup.
3.Restart the server.
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Intermittent | Problems | Action |
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A problem occurs only Verify that: |
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occasionally | and | is | 1. All | cables | and | cords | are | connected | securely | to the | rear of | |||||||||
difficult | to | detect. | ||||||||||||||||||
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| and | attached | options. |
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| 2. When | the | system | is | turned | on, air | is | flowing | from | the | rear | ||||||
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| system at the fan grill. If | there | is | no | air | flow, | the | fan | |||||||||
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| This | causes | the | system to | overheat | and |
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3.Ensure that the SCSI buses and devices are configured corre that the last external device in the external SCSI bus is te correctly. See “SCSI Devices” on page 58.
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Microprocessor |
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Problems | Action |
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The server | emits a | The startup (boot) microprocessor is not working properly. If you | |||||
continuous tone during | contains two microprocessors, the microprocessor in the secondary | ||||||
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| microprocessor | socket | is the | startup | microprocessor. | |
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| 1. Verify that the | startup | microprocessor is seated properly. | |||
2.If your server contains two microprocessors, remove the star microprocessor and restart the server. If the server starts replace the old startup microprocessor.
3.Replace the startup microprocessor. Restart the server.
If the problem still exists, have the system serviced.
Chapter 6. Solving Problems 145
