IBM 5000 manual Solving Problems, This chapter contains

Chapter 6. Solving Problems

Server problems can be caused by the hardware, the software, or example of a user error is pressing the wrong key on the keyboard

You can check the hardware by using the diagnostic test programs a information in this chapter.

Note: When you run the diagnostic test programs, a single problem can several error messages to occur. When this happens, work to cor cause of the first error message. After the cause is correc error messages probably will not occur the next time you run t

If the hardware is OK and you have not made an error, you might problem. If you suspect that you have a software problem, refer t that comes with that software package.

This chapter contains:

Diagnostic Tools Overview. . . . . . . . . . . . . . . . . . . . . . 109. . . . . . .

Diagnostic LEDs . . . . . . . . . . . . . . . . 109. . . . .

Diagnostic Test Programs. . . . . . . . . . . . . . . . . . . . . .109. . . . . .

Power-OnSelf-Test (POST) . . . . . . . . . . . . . . . . . . . . .110. . . . . .

POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . .110. . . . . .

Error Messages . . . . . . . . . . . . . . . . 110. . . . .

Troubleshooting Charts . . . . . . . . . . . . . . 111. . . . .

Option Diskettes . . . . . . . . . . . . . . . . 111. . . . .

Diagnostic Test Programs. . . . . . . . . . . . . . . . . . . . . . . 111. . . . . . .

Navigating Through the Diagnostic .Tests. . . . . . . . . . . . . . 112. . . .

Running Diagnostic Test Programs. . . . . . . . . . . . . . . . . . 112. . . . .

Viewing the Test .Log. . . . . . . . . . . . . . . . . . . . . . .113. . . . . .

Power-on Self Test (POST) Messages. . . . . . . . . . . . . . . . . 114. . . . .

POST Message Table . . . . . . . . . . . . . . . . . . . . . . . 114. . . . . . .

Power-onSelf-Test (POST) Beep Codes. . . . . . . . . . . . . . . . .122. . . .

POST Beep Code Descriptions. . . . . . . . . . . . . . . . . . . .122. . . . .

POST Beep Code Table. . . . . . . . . . . . . . . . . . . . . . 124. . . . . . .

Diagnostic Messages . . . . . . . . . . . . . . . 125. . . . .

Diagnostic Message Tables. . . . . . . . . . . . . . . . . . . . .125. . . . . .

Failed Diagnostic Messages. . . . . . . . . . . . . . . . . . . . .126. . . . . .

Failed Diagnostic Messages That Prevent Proper. .Testing. . . . . . 131.

SCSI Messages . . . . . . . . . . . . . . . . .135. . . .

SCSI Message Table. . . . . . . . . . . . . . . . . . . . . . . .135. . . . . .

Ethernet Controller Messages. . . . . . . . . . . . . . . . . . . . .136. . . . . .

Novell NetWare or IntraNetWare Server ODI Driver. . .Messages. . . .136

NDIS 2.01 (OS/2) Driver Messages. . . . . . . . . . . . . . . . . . 138. . . . .

NDIS 4.0 (Windows NT) Driver Messages. . . . . . . . . . . . . . . 140. . . .

UNIX Messages . . . . . . . . . . . . . . . . 140. . . . .

Troubleshooting . . . . . . . . . . . . . . . . . 143. . . . .

Troubleshooting Charts . . . . . . . . . . . . . . 143. . . . .

Troubleshooting the		10/100 Mbps Ethernet Controller. . . . . . . . . . 149. .
Resolving	Configuration	Conflicts. . . . . . . . . . . . . . . . . . . .152
Resolving Memory-Address			Conflicts. . . . . . . . . . . . . . . . . 152
Changing the Software Configuration . Setup. . . . . . . . . . . . . .152. . .
Changing	the Hardware		Configuration .Setup. . . . . . . . . . . . .152. . .
 Copyright IBM Corp. 1998			107