Xante 3 Series warranty Set the data format to Ascii in your application

•Set the data format to ASCII in your application.

My printer does not respond properly to my PC using a serial connection.

•Make sure all cables are connected and seated properly. See “Connecting to the Serial Port” in chapter 2.

•Make sure the correct Adobe PostScript printer driver and your printer’s PPD are installed and configured properly. See “Adobe PostScript Printer Drivers” in chapter 4.

•Make sure the parallel port is enabled on the printer. See “Interface Control” in chapter 6.

•Make sure the printer is on line. See “Interface Control” in chapter 6.

•Make sure communication settings in your application, printer, and PC match. See “Interface Control” in chapter 6.

•Make sure the previous job has been cleared from the printer by sending an end-of-job marker using the D.PS file. See “PS_Files Folder” in chapter 4.

•Set the data format to ASCII in your application.

My printer does not respond properly to my host using an Ethernet connection.

•Make sure all cables are connected and seated properly. See “Connecting to the Ethernet Ports” in chapter 2.

•Make sure the correct Adobe PostScript printer driver and your printer’s PPD are installed and configured properly. See “Adobe PostScript Printer Drivers” in chapter 3 (Macintosh) or 4 (PC).

•Make sure the printer’s Ethernet interface is configured properly for your operating environment. See chapter 5 and “Interface Control” in chapter 6.

11-8 Troubleshooting ____________________________________