Video Optimization

To ensure optimal video quality, configure the Remote Console Switch with the same settings as the network switch. For example, if the Remote Console Switch is set to Auto-Negotiate, then the network switch must be set to Auto- Negotiate in both speed and duplex. For example, if the Remote Console Switch is set to 100MB - full duplex, then the network switch must be set to 100MB - full duplex.

Once you have made these changes, you may need to refresh/flush the Address Resolution Protocol (ARP) tables in the network before you establish a new connection with the Remote Console Switch, especially if the Remote Console Switch has been in use within the hour preceding these changes.

To refresh the ARP table, do one of the following:

Wait approximately 10 minutes for the ARP tables to rebuild automatically. -or-

Clear the ARP table entry in a video session viewer workstation and ping the appliance at its IP address. This can be done from a DOS window.

aType ARP -d 1.2.3.4

(where 1.2.3.4 is the IP address of the Remote Console Switch).

bType PING 1.2.3.4

If the PING is successful, the Remote Console Switch is ready for operation.

Mouse Acceleration

NOTE: Dell highly recommends that all Microsoft® Windows® systems attached to the Remote Console Switch use the default Windows® PS/2 or USB mouse driver.

If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system of the target device and set mouse speed to 50%.

Connecting a SIP

To connect a SIP to each server:

1Locate the SIPs for your Remote Console Switch unit.

2If you are using a PS/2 SIP connection, attach the SIP’s color-coded ends to the appropriate keyboard, monitor, and mouse ports on the first server you will be connecting to this Remote Console Switch. If you are using a

Installation

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Dell 2321DS manual Video Optimization, Mouse Acceleration, Connecting a SIP