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Chapter 1: Introducing Helpdesk Solution
System Requirements
The following is a list of minimum requirements for the Helpdesk Solution.
Server
•Altiris eXpress Notification Server 5.5 SP2 or later
•A
•Hard drive formatted with NTFS file system
•Microsoft IIS 5.0 (IIS 5.0 requires webs to be hosted on NTFS)
•Microsoft SQL Server 2000 is recommended, SQL 7.0 (approved), MSDE is not recommended
•Microsoft Internet Explorer 6.0 or greater is recommended; all others browsers are supported
•Pentium III 933 MHz or higher
•512 MB RAM (1 GB is recommended)
Worker Console
•Microsoft Internet Explorer 6.0 or later, Netscape Navigator 3.0 or later, Opera 4.0 or later
End User Console
•Although Helpdesk Solution works from any web browser, it works best with Internet Explorer 6.0 (or later)
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