
Chapter 7: Administration | Notification Policies |
Notification Policies
Notification Policies automate the monitoring of work item activity. Writing a new Notification Policy is as easy as writing a SQL query that evaluates to true. Notification Policies support the following notification methods:
•
•Launch (invoke application)
•SNMP (Trap)
•Generate Report (and
•Helpdesk Solution Work Item creation.
The Helpdesk Solution Notification Policies can be accessed through the Notification Server Web
Administrator by clicking Start > Programs > Altiris > Altiris eXpress > Notification Server > Web Administration Console, then in the left pane selecting Helpdesk Solution > Policies > Notification Policies.
The following Notification Policies are provided in Helpdesk Solution:
Note In order to display images in Helpdesk Solution notification
pictures is selected in Internet Options > Advanced > Multimedia.
For more information on Notification Policies, see the Notification Policies section of the Altiris eXpress Notification Server User Guide on the product CD or on our web site at http:// www.altiris.com/support/documentation.
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