HP Altris eXpress Helpdesk Solution 5.6 SP1 manual Delete Work Item Simple Field Description

Chapter 7: Administration Delete Work Items

7Click Finish to delete selected work items.

Delete Work Item Simple Field Description

Page Items

Item	Description
Title	Type Title of a work item.
Match all words	Select the Title match criteria from the drop-down list.
Comment	Type a Comment word selection.
Match all words	Select the Comment match criteria from the drop-down list.
Category	Select option from the drop-down list.
Scope	Select option from the drop-down list.
Pattern	Type string Pattern to match during the search.
Assigned	Select Assigned worker group from the drop-down list.
External ID	Type an External ID.
	An External ID is appropriate for organizations managing
	external customers who need to identify the external customer
	with a unique ID.
Priority	Select the Priority from the drop-down list.
Status	Select Status from the drop-down list.
Type	Select Type from the drop-down list.
Find	Click to begin search for work item.
Reset	Click to clear the form.
Cancel	Click to abort function.

Altiris Helpdesk Solution User Guide 131