Chapter 7: Administration

Delete Work Items

7Click Finish to delete selected work items.

Delete Work Item Simple Field Description

Page Items

Item

Description

Title

Type Title of a work item.

 

 

Match all words

Select the Title match criteria from the drop-down list.

 

 

Comment

Type a Comment word selection.

 

 

Match all words

Select the Comment match criteria from the drop-down list.

 

 

Category

Select option from the drop-down list.

 

 

Scope

Select option from the drop-down list.

 

 

Pattern

Type string Pattern to match during the search.

 

 

Assigned

Select Assigned worker group from the drop-down list.

 

 

External ID

Type an External ID.

 

An External ID is appropriate for organizations managing

 

external customers who need to identify the external customer

 

with a unique ID.

 

 

Priority

Select the Priority from the drop-down list.

 

 

Status

Select Status from the drop-down list.

 

 

Type

Select Type from the drop-down list.

 

 

Find

Click to begin search for work item.

 

 

Reset

Click to clear the form.

 

 

Cancel

Click to abort function.

 

 

Altiris Helpdesk Solution User Guide

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