Chapter 6: User InterfaceContacts
New Contact Page Field Description
Page Items
Item | Description |
Name | Type the Name of the new contact. |
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NT ID | Type the NT ID of the new contact. |
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Type the | |
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Pager | Type the Pager |
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Phone | Type the Phone Number of the new contact. |
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Cell Phone | Type the Cell Phone number of the new contact. |
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Pager | Type the Pager number of the new contact. |
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Location | Type the Location where the new contact resides. |
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Company | Type the Company name of the new contact. |
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Department | Type the Department name of the new contact. |
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Organization | Type the Organization the new contact is associated with. |
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Title | Type the job Title of the new contact. |
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Employee ID. | Type the Employee ID of the new contact. |
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VIP | Select the check box to indicate VIP status. |
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Active | Select the check box to indicate Active status. |
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Password | This password will be used to authenticate contacts trying to |
| access Helpdesk via the User console (or any entry point with |
| the credential workerMode="user"). This is not the contact's NT |
| password. This password is stored in clear text in the database. |
| Other workers can view and edit these passwords |
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Comments | This is a general purpose property of a contact, but can be used |
| to specify a question/answer pair known only by the contact in |
| the event that they have forgotten their password. |
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OK | Click to save changes. |
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Cancel | Click to abort function |
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Altiris Helpdesk Solution User Guide | 83 |