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Chapter 6: User Interface | Additional Work Item Information |
View Asset Properties - New Work Item
The View asset properties page displays an Asset form used to view and edit information about the asset associated to the current work item. The Items list at the bottom of the page shows all work items currently associated with the same asset.
To View Asset Properties
1Click Work items> New work item.
2Click View asset properties.
3If the information on the page needs updating; or, you want to select a different asset, click Select to find an asset from the Helpdesk’s database. When you select an asset, the information will populate this page.
4Update the form on the page as needed, and then click Save.
Altiris Helpdesk Solution User Guide | 63 |