HP Altris eXpress Helpdesk Solution 5.6 SP1 manual 75

Chapter 6: User Interface Using Queries

Field Name	Type	Acceptable values (and
		comments)
assigned_to_worker_location	string
created_by_worker_name	string
created_by_worker_status	string	a, i, v (a=active, i=inactive,
		v=virtual; inactive workers can
		be inactive virtual workgroups or
		inactive real workers)
created_by_worker_email	string
created_by_worker_phone	string
created_by_worker_cell_phone	string
created_by_worker_pager	string
created_by_worker_location	string
modified_by_worker_name	string
modified_by_worker_status	string	a, i, v (a=active, i=inactive,
		v=virtual; inactive workers can
		be inactive virtual workgroups or
		inactive real workers)

modified_by_worker_email string

modified_by_worker_phone string

modified_by_worker_cell_phone string

modified_by_worker_pager string

modified_by_worker_location string

workitem_priority_lookup_value string

workitem_priority_lookup_ordinal uint

workitem_status_lookup_value string

workitem_status_lookup_ordinal uint

workitem_category_lookup_value string workitem_category_lookup_ordinal uint

workitem_type_lookup_value string

workitem_type_lookup_ordinal uint workitem_link_type_lookup_value string workitem_link_type_lookup_ordinal uint

contact_namestring

contact_emailstring

contact_phonestring

contact_organization_name string

managed_object_namestring

managed_object_type_lookup_id uint managed_object_type_lookup_value string managed_object_type_lookup_ordinal uint

workitem_commentstring

Altiris Helpdesk Solution User Guide 75