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Chapter 7: Administration | The Admin Report |
The Admin Report
The Admin Report will help sort and manage work items based on the Report period and selected query options. The report displays the item count for All workers in the following queries:
•Priority
•Requested
•Planned
•Open
•Late
•Overdue
•Resolved
•Held
•Closed
1Open Admin console by entering either the complete URL http://<server name>/aexhd/admin/ Default.aspx or by entering a shortcut (URL alias) if created. <OR>
2Enter through the main entry point Altiris eXpress Helpdesk consoles - http://<server name>/aexhd/
3Click Helpdesk Admin console.
Altiris Helpdesk Solution User Guide | 98 |