Chapter 6: User Interface

Using Queries

workitem_start_on >= $prompt_date("Work items that will start on or after:")$

Delete Queries

The Delete query page allows workers to delete queries they have added or modified to the system. They cannot delete the default (shared) queries that come with Helpdesk Solution.

1Click Work items>Queries>Delete queries.

2Select the check box next to the query Name you want to delete.

3Click Next to continue.

4The queries you selected will appear.

A prompt will display the following message:

Are you sure you want to delete the following items?

5Click Back to change the selected queries to delete.

6Click Finish to delete selected queries.

Altiris Helpdesk Solution User Guide

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