Chapter 7: Administration

Notify Rules

Delete Notify Rules

Deleting a rule will remove it completely from the system. All work items associated with the rule you delete will lose their association and will never be seen again.

Caution There is no Undo capability.

1Click Admin>Notify rules>Delete rules.

2Select the check box next to the Notify rule(s) you want to delete, then click Next.

3The notification rule(s) you are about to delete will appear on the screen.

A prompt will display the following message:

Are you sure you want to delete the following items?

4Click Back to change selected Notify rules to delete.

5Click Finish to delete selected Notify rules.

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HP Altris eXpress Helpdesk Solution 5.6 SP1 manual Delete Notify Rules