Receiving a call

Receiving a call

When you receive a call, you are typically notified by the alerting ring, and the incoming caller identification appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes precedence over a pop-up Instant Message (IM).

Caller identification

When you receive an incoming SIP call, the Caller ID information appears on the LCD screen. When you receive a call from a contact that is entered in the IP Deskphone Address Book, the caller information appears as it is in the Address Book. See Figure 23 on page 151.

You can restrict the information displayed for incoming calls or for calls you make. For more information, see “Configuring Privacy settings” on page 275.

When you receive an incoming call you can do one of the following:

Answer an incoming call. See “Answering an incoming call” on page 151.

Redirect an incoming call. See “Redirecting an incoming call” on page 152.

Decline an incoming call. See “Declining an incoming call” on page 154.

Ignore an incoming call. See “Ignoring an incoming call” on page 159.

Receive an intercom call. See “Receiving intercom calls” on page 160.

Receive paging calls. See “Receiving paging calls” on page 161.

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Avaya NN43113-101 manual Receiving a call, Caller identification