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Avaya NN43113-101 manual Welcome

Models: NN43113-101

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Welcome

This section describes the controls on your IP Deskphone. Your IP Deskphone can have fixed keys with icons or with labels. This document presents both versions of the fixed key.

The keys on either side of the LCD display area are User-defined feature keys, with labels on the LCD. The system administrator can reserve some keys for specific functions during tasks and for advanced configuration.

You can define these keys for specific functions, such as Call Forward.

Note: The key on the lower right is reserved as your default line key.

Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature.

Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and press the bottom button to decrease the volume.

Press the Mute key to listen to the call without transmitting. Press the Mute key again to return to two-way conversation. The Mute key applies to handsfree, handset, and headset microphones.

Note: When you enable mute, a red LED on the Mute key remains lit.

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Avaya NN43113-101 manual Welcome

Contents

Date October Avaya 1140E IP Deskphone with SIP Software User GuideDownloading documents Contact Avaya Support Revision history January Standard Contents Configuring the Avaya 1140E IP Deskphone Accessing the IP DeskphoneReceiving a call Making a call180 Address Book199 Call OutboxWhile on an active call Multiuser Additional features293 Advanced featuresMulti-Level Precedence and Preemption Visual indicators415 381Third party terms 409Contents Welcome Basic featuresWelcome Welcome Avaya 1140E IP Deskphone IP Deskphone controlsWelcome Welcome Welcome Welcome Welcome IP Deskphone LCD screen Avaya 1140E IP Deskphone displayCleaning the IP Deskphone LCD display screen Function Context-sensitive soft keysMsgs More… Retrve CallFwdScrnSvr Prefs PresnceLanguage-use to change Idle display screen after dial pad input Idle display screen after dial pad inputIn-call context-sensitive soft keys Abc orTrnsfer ConfTones AudioCodecs VoiceHeadset Selection Bluetooth Setup Activate NewCall Park Volume settings, to configure a USB Locks-use to lock or Unlock Navigation keysKey Function Navigation keys and functions Part 1Navigation keys and functions Part 2 Using a USB MouseSecurity features Available Avaya 1140E IP Deskphone call featuresSecure connection Example of a secure connection when the IP Deskphone is idleExample of a secure connection during an active call Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1EMC compliance Part 2 Safety complianceDenAn regulatory notice for Japan OtherGetting Started Using your IP DeskphoneBefore you begin Connecting the componentsIP Deskphone connections Wall-mount lever Removing the stand coverRemove the stand cover Connecting the AC power adapter optionalConnecting the handset Selecting the headset tuning parameter Connecting the headset optionalConnecting the LAN ethernet cable Wall-mounting the IP Deskphone optional Installing additional cablesMethod a Position Method B Rotate the IP Deskphone into the wall mountEntering text Context-sensitive soft key abc/123 Entering text using the IP Deskphone dialpadCharacter Name Alphanumeric characters for dialpad key 1 Part 1Alphanumeric characters for dialpad key 1 Part 2 Enabling and disabling the # Ends Dialing featureTo enable the # Ends Dialing feature BackOff Back To disable the # Ends Dialing featureTo configure the dialpad to alphabetic mode as the default Configuring the dialpad to alphanumeric dialingKeyboard Key Entering text using the USB keyboardUSB keyboard functions Part 1 IP Deskphone Fixed KeyUSB keyboard functions Part 2 Logging on Accessing the IP DeskphoneConfiguring the domain Automatic loginDomain Select Back Password protection for domainsTo change the domain Selecting a language Password check to switch domainsPassword protection for editing domain Password request in server settings modeLogging on to your Avaya 1140E IP Deskphone Back SelectTo change the language To logon to the Avaya 1140E IP Deskphone AbcLogin Login AbcNext Cancel Timed Period Next Configuring the duration of the loginTo configure the login duration NextTimed logoff while IP Deskphone is idle Back CancelTimed logoff Logging on multiple user accountsSelecting a location User Profile Overwriting your personal Address Book Confirmation logon screenTo log off from the IP Deskphone Logging off from the IP DeskphoneLogout Back Making an emergency callLogging off multiple user accounts To make an emergency call SendkeyPhone information menu Location informationPhone location display Adjusting the display screen contrast Configuring the Avaya 1140E IP DeskphoneTo adjust the display screen contrast Creating the idle screen text display Apply CancelTo create the idle screen display text Save Back Configuring the Backlight ScreensaverTo configure Menu Auto back-out Configuring Menu Auto back-outSelect Back Soft key to configure the Auto back To select the ring pattern for an incoming call Selecting a ring patternPrefs Select Test BackAdjusting the ring volume Adjusting the volumeTo adjust the ring volume for an incoming call Set Back To adjust the volume of the handset To adjust the headset volume To adjust the handsfree mode volume Change Selecting a languageTo select a language To select a date format Selecting the date and time formatTo select a time zone To select a time format USB headset Supported USB headset types Headset menuHeadset type Frequency Preferences menu with headset menu item Headset screen Option Function Configuration options on the headset screen Part 1Configuration options on the headset screen Part 2 Presence of USB headset Configuration options on the headset screen Part 3Supported USB audio formats Audio format selectionAudio Parameters Values Audio Format PCM only Audio Parameters Values Generic USB headsetAvaya USB headset adapter with HID Feature DescriptionAvaya USB headset adapter with HID support LED 116 Keys on adapter Keys on the IP Deskphone Avaya USB adapter key mappingsThird-party USB headsets with HID 119 120 121 122 123 Summary of ATA characteristics Part 1 Summary of ATA characteristics Part 2 Summary of ATA characteristics Part 3 Configuring Bluetooth wireless technology headsetTo open the Bluetooth Setup dialog box To pair a wireless headset with your IP Deskphone 128 Devices appears Stop130 131 Exit Dual pairing headsetsInteraction with wired headsets To unpair a wireless headset To switch between a wired headset and a wireless headset135 136 Making a call To make a call using off-hook dialing Making a call using off-hook dialingRedial VMail Alex Send Using handsfree calling Making a call using on-hook dialingTo make a call using on-hook dialing To mute a handsfree call To switch from the handsfree to handset modeTo switch from the handset mode to handsfree mode To end a handsfree callTo switch from handsfree to headset Using Call SubjectsTo use a headset To enter a call subject from a list Subject Select New AbcTo create a new call subject while initiating a call SaveClear Back SubjectSave Clear Back To add a Call Subject while the IP Deskphone is idle Managing Call SubjectsAdding a Call Subject AddDelete Deleting a Call SubjectTo delete a Call Subject while the IP Deskphone is idle Edit Editing a Call SubjectTo edit a Call Subject while the IP Deskphone is idle Soft key to confirm the changes Caller identification Receiving a callAnswer Answering an incoming callTo answer an incoming call Redirecting an incoming call To redirect an incoming call by using the dialpadRedrct Redrct Clear Back Declining an incoming call Creating a new Call Decline Reason DeclineTo decline an incoming call To create a New Decline Reason during an incoming call Decline NewTo create a Call Decline Reason Managing Call Decline ReasonsTo edit a Call Decline Reason To delete a Call Decline ReasonIgnoring an incoming call Ignore Receiving intercom callsTo ignore an incoming call Receiving paging calls Viewing the Address Book Address BookContact details Initiating a call from the Address BookTo initiate a call to a contact stored in the Address Book Call BackAbc Next Back Adding a contact to your Address BookTo add a contact to your Address Book Yes Editing a contact in your Address BookTo edit a contact in your Address Book View Edit Abc Next Back Next Back Yes To delete a contact from your Address Book ViewTo copy a contact to the Address Book Copying information to the Address BookNext Back Yes Back Searching for a contact in the Address BookTo change the method the IP Deskphone uses to search Using the Search feature in the Address BookUsing Local Search Using the Search featureTo search for a contact stored in your Address Book No entries found for search criteria Search Back Call ExitSearch Select Abc Using Global SearchTo perform a Global Search for a contact Back Call Save Search Back New Call Inbox while IP Deskphone is idle Call InboxManaging calls in the Call Inbox while not on a call Accessing the Call InboxTo manage calls in the Call Inbox while not on a call All Delete Exit Enter MissedAdditional user interactions Viewing the details of a call in the Call InboxManaging missed calls Enter Prev Next BackTo view details of a call in the Call Inbox All Msg/InboxTo view missed calls On page 186 displays the Message options screen Missed Calls NotificationSelect Auto Manual To initiate a call from the Call Inbox Initiating a call from the Call InboxEdit Call To delete calls from your Call Inbox Accessing the calls in your Call Inbox during a callDeleting calls in your Call Inbox Delete Yes AllUsrTo access the calls in your Call Inbox during a call Call Outbox while IP Deskphone is idle Call OutboxManaging calls in the Call Outbox while not on a call Accessing the Call OutboxTo manage calls in the Call Outbox while not on a call To initiate a call from the Call Outbox Initiating a call from the Call OutboxTo delete calls from your Call Outbox Deleting calls from your Call OutboxViewing the details of a call in the Call Outbox Yes AllUsrTo view details of a call in the Call Outbox Accessing the calls in your Call Outbox during a callTo access the calls in your Call Outbox during a call Call Prev Next Back198 Configuring IM automatic pop-up Configuring Instant MessagingInstant Messaging Instant Message pop-up Prefs Select Back Configuring Instant Messaging pop-upsConfiguring IM audible alert To enable or disable automatic pop-up of a new IMComposing an Instant Message To enable or disable the audible alerts of a new IMTo compose and send an Instant Message Msgs Send IMInstant Message Inbox/Outbox Accessing Instant MessagesSend Back View New IM Back Msgs UserTo reply to an Instant Message Viewing the content of an Instant MessageReplying to an Instant Message ReplyTo initiate a call from an Instant Message Initiating a call from an Instant MessageDeleting an Instant Message View CallMsgs View Delete Back Making a new call While on an active callMore… NewCall Call WaitingTo place a call on hold Placing a call On HoldMultiple calls On Hold ChadJoin NewCall Multiple calls In-call mode215 RlsCall Retrieving a Parked Call on Press the Prefs context-sensitive soft key to Network-use to access the following Actvate To access a call on hold when multiple calls are on holdTo make a call on hold the active call To activate the 3-way Call feature Using 3-way callingJoin Way Call Configuring a conference call To join a call to an existing conference call Ad hoc conferencing when connecting to the Call ServerCurrent Domain Domain page with conference parameters Edit DomainEdit Domain screen Trnsfer Abc Transferring a callTo transfer a call to another IP Deskphone Select Transfr Clear Back To transfer a call to Voice Mail Transfer AbcToVM Back To park a call to the server during a call Using the Park Call featureUsing Park Call ActionTo retrieve a parked call from the server Abc Park Clear BackRetrieving a Parked Call ServcsRetrve Clear Back Using the Friends feature Additional featuresTo check the online status of a friend on your list Accessing your Friends listSelect Status Status AllTo initiate a call to a friend on the Friends list To send an IM to a friend on the Friends list SendIMTo edit your Friends list Editing information of a friendBack Delete Edit Abc241 To delete a contact from your Friends list Edit DeleteFeature keys Feature keysTo access the Program Key screen Feature key programmingOn page 246 shows the feature key details To view feature key detailsFeature key details On page 248 shows the edit feature key screen To edit a feature keyModify Edit feature key screen To modify a feature key249 To program a Speed Dial feature key Speed dial. See To program a Speed Dial feature key on251 Next Select To program a Call Forward feature keyFinish To program a Do Not Disturb feature keyTo program a Send IM feature key To program a Presence feature key 256 Finish Back Remove a programmed feature keyBack Remove Feature key autoprogramming Prefs Bulk To autoprogram feature keysBack Select All Yes Step Select All Yes To designate a feature key by using the Copy key Creating a feature key using the Copy keySelect Set Using Call Forward Incoming call display for a forwarded call Privacy setting IP Deskphone displayTo activate or deactivate this notification Prefs OffForwrd Clear Back To enable Do Not Disturb Configuring Do Not DisturbDisable Enable BackTo select a Presence state Configuring a Presence stateDisable Back To disable Do Not DisturbChange Back Select 273 To add a new Presence state message Adding a new Presence state messageAdd Abc Back Configuring Privacy settingsIncoming call privacy Change Back To configure Incoming Call PrivacyPrefs Change Back To configure Outgoing Call PrivacyMultiple Appearance Directory Number Outgoing call privacy278 Madn SCA shared line not active Audio Codec Selection Audio CodecsAudio Codec Ordering PC Client softphone interworking with the IP Deskphone Answer-Mode SettingsAllow Domain setting Allow-Mode SettingsAutomatic remote firmware updates Multiuser Additional logins Initial loginSecondary Login screens Primary account logout Logging outSecondary account logout Server failoverCable unplugged Upgrade impacts to user profiles Line keys IIP Deskphone with Expansion Module and multiple accounts Making a call Being in a call Receiving a callIP Deskphone with one and multiple calls Instant MessagesPer-account call notification options Menu featuresModifying settings IM SettingsRemembering settings after logout Voice Mail settingsProgrammable keys Inbox call details view Inbox, outbox, IM logUser status Address booksDo Not Disturb Call Forwarding Presence Notifications Per-account notifications Account SelectionViewing the IP Deskphone information Advanced featuresTo view the Phone Information for the IP Deskphone MAC Accessing the services menuTo check for the latest firmware update Checking for updatesTo switch the proxy Switching the proxyYes Domain Switch to alternate proxy server?Domains Done To reset the IP Deskphone Resetting the IP DeskphoneTo delete user data files Erasing the user data312 Exit Back Select DeleteTo delete a user profile To delete a language file To delete a sound fileTo delete a log file To delete the system file without deleting the user profile Network menuTo delete all files USB flash drive To access the Network menuPresence of USB flash drive Feature characteristicsEnabling or disabling the USB Port USB devices USB port disabled screen USB devices Phone information screen Customizable Banner for loginPhone Information Details screen Login banner screenPhone Information Details screen Screensaver/screen lockDisplay screensaver screen Screensaver mode setting screen Selecting the screensaver setting screenScreensaver disabled message Screensaver enabled message Screensaver locked screen 328 Selecting an image to be viewed as a slideshow Background imageDisplay menu Selecting an image screenBackground confirmation screen Service Package Group SupportFeature keys 333 If you choose Friends, the bulk key Viewing the existing groups you have in your Address Book FilterSelect Back View All Edit Add Next Back SendIM Edit BackTo add a new contact to your Address Book 338 Add Back Select Edit Add BackTo add a new group Speed Dial List Main feature key screenSpeed dial list screen Speed Dial List screenAuto retrieve flag Auto Retrieve enable screenRoot screen USB Flash memory device supportFile manager select device screen File manager device browsing screen File Manager Select Destination prompt screen DeleteSelect destination File Manager Select Destination screen 349 Sample Success message for File Manager Operation 351 Display screen icons Visual indicatorsComponent Icon Instant Messaging Display screen icons Part 2Inbox Display screen icons Part 3 Visual Alerter/Message Waiting IndicatorsPresence Visual indicator LED status Visual Alerter/Message Waiting IndicatorVisual indicators 356 Overview Multi-Level Precedence and PreemptionSpeakerphone exclusive to 911 Emergency Other Mlpp service featuresRe-authorization Call Origination BusyMaking an Mlpp call by going off-hook Making a call with MlppPrecedence ringback tone Options soft key Options menu Off-hook screen with dialed destination and precedence Outgoing call IM selection screen Making an Mlpp call from a received Instant MessageIM display Off-hook speed dial screen Making a call by using a programmed speed dial keyIncoming precedence call display Incoming calls with precedencePrecedence alerting tone Precedence Call Waiting toneDirect transfer and transfer to voicemail Call transfer with precedenceConsultative transfer Multiple callsExample PreemptionCall state Preemption behavior When a preemption call is receivedOrder of call preemption Preemption scenarios and behaviorIs displayed. See , Preemption Preemption acknowledgement screen External preemption When a preemption call is received from an external source Call Origination Busy User is Busy message Notification of preemption of held call Feature interactions with Mlpp Re-authorizationFeature interactions with Mlpp 379 Multi-Level Precedence and Preemption 380 Short-cut and navigation function keys Quick referenceTelephone feature keys Logout LoginMaking an emergency call Making a callPress the Address Book or Inbox or Outbox key Answering a call385 Sending an Instant Message IM Initiating a conference callIdle phone display CallFwd Redial or NewCallAbc or MsgsPrefs RetrveScrnSvr PresnceNewCall ConfTrnsfer AudioMore… ParkCall state Icon Inbox Icon Instant messaging IconPresence Icon Following component is licensed under Public Domain Third party termsGNU General Public V2 License GNU395 396 397 398 399 400 Libpng Zlib402 403 Following component is licensed under kernrandom license KernrandomKern-random License Wchar functions License Wchar functionsFollowing component is licensed under libjpeg license LibjpegLibpeg License Following component is licensed under the T-Rex license RexRex License Third party terms 408 Terms you should know 410 411 412 413 414 Index SymbolsNumerics 416 417 418