Multi-Level Precedence and Preemption

Figure 85: Incoming precedence call with subject

Incoming redirected precedence call display

The first line of the IP Deskphone always displays the caller's information (From) with the ringing phone icon.

The second line displays the precedence level.

The third line displays the original person who was being called (original callee). If the incoming call has a subject, the third line displays the subject alternating with the original person who was being called. The display cycles between the two every six seconds.

Call transfer with precedence

Direct transfer and transfer to voicemail

For a direct transfer or transfer to voicemail, the precedence level of the transferred call is re-used and the precedence selection screen is not shown.

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Avaya NN43113-101 manual Call transfer with precedence, Direct transfer and transfer to voicemail