Avaya NN43113-101 manual Declining an incoming call, Select Back

Receiving a call

3.Press the Up/Down navigation key to highlight a SIP address contact.

4.Choose one of the following:

Select	Back	— Press the Select context-sensitive
	or	soft key to select the highlighted SIP
		address.

—Press the Back context-sensitive soft key to return to the previous screen.

Redrct	5. Press the Redrct context-sensitive soft
	key to redirect the incoming call to the
	selected address.

Declining an incoming call

You can decline an incoming call by pressing the Decline context- sensitive soft key. You can decline a call with or without giving a reason. You can create custom decline reasons, and you have the option of selecting one. If you do not choose a custom decline reason, the IP Deskphone sends the default message: User has declined call.

Note: The Call Decline feature is not available for all call servers. Contact your system administrator or service provider to determine if this feature is available to you.

The treatment that an incoming call receives when Call Decline is invoked depends upon the call server. In a SIP environment the caller receives a call declined message, and they no longer hear ring back. In a non-SIP environment, the caller can continuously hear a ring back.

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