Avaya NN43113-101 manual Instant Messages, IP Deskphone with one and multiple calls

Multiuser

The active call is affected by operations such as transfer or call parking. One exception is the New Call action, which uses the primary account by default; this can be overridden by pressing another line key to initiate the call.

Joining calls into a specific conference always uses the conference server of the primary account. Accounts which cannot access the server cannot join the server.

After you create a ad-hoc conference, you can join additional calls into the same conference. You cannot create more than one ad-hoc conference at a time.

Three-way calls can join any two calls, regardless of the account. The service package of the account to which a call is associated determines which operations (for example, Call Park) are available on that call. After you have established a 3-way call, the join functionality becomes unavailable until the 3-way call is terminated.

Figure 49 on page 294 shows two examples of the IP Deskphone with one call and multiple calls.

Figure 49: IP Deskphone with one and multiple calls

Instant Messages

Only the primary account can send or receive instant messages. Incoming messages for secondary accounts are rejected; they are not displayed on screen, and are not added to the instant message logs.

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