Multiuser

The active call is affected by operations such as transfer or call parking. One exception is the New Call action, which uses the primary account by default; this can be overridden by pressing another line key to initiate the call.

Joining calls into a specific conference always uses the conference server of the primary account. Accounts which cannot access the server cannot join the server.

After you create a ad-hoc conference, you can join additional calls into the same conference. You cannot create more than one ad-hoc conference at a time.

Three-way calls can join any two calls, regardless of the account. The service package of the account to which a call is associated determines which operations (for example, Call Park) are available on that call. After you have established a 3-way call, the join functionality becomes unavailable until the 3-way call is terminated.

Figure 49 on page 294 shows two examples of the IP Deskphone with one call and multiple calls.

Figure 49: IP Deskphone with one and multiple calls

Instant Messages

Only the primary account can send or receive instant messages. Incoming messages for secondary accounts are rejected; they are not displayed on screen, and are not added to the instant message logs.

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Avaya NN43113-101 manual Instant Messages, IP Deskphone with one and multiple calls