Avaya NN43113-101 manual Call Forwarding

Models: NN43113-101

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Multiuser

Call Forwarding

Selecting the Call Forward command from the Services menu prompts you to specify which account must be placed in Call Forward mode. The option forward all places all accounts in Call Forward mode in one operation and the option forward none deactivates Call Forward for all accounts at once.

The following scenarios apply to Call Forward:

If you activate Call Forward for a specific account, then all calls to the selected account are redirected automatically to the specified address. The target address of the account must be reachable from the domain. Calls to other accounts are still received. The line key label periodically indicates that Call Forward mode is active.

If you select a single account with neither Call Forward nor DND active, then you are prompted to specify a forwarding target. Call Forward is then enabled. If DND is already active, a message indicating Call Forward cannot be activated displays. If Call Forward mode is already active, then you are prompted whether to deactivate it.

If you select the forward all option, then all accounts are configured in Call Forward mode using the provided target. DND mode is deactivated for all accounts. If accounts are already in Call Forward mode for a different target, they are updated to use the new target.

If you select the forward none option, the Call Forward feature is deactivated for all accounts for which it is currently active.

After a single-account CFwd programmed key is pressed:

If the account is already forwarding calls to the programmed target, call forwarding is deactivated.

If call forwarding is not already activated, then the account is configured to forward calls to the given target, disabling DND if necessary, and overriding any other call forward target that might be active for the account.

After a forward all programmed key is pressed:

If all accounts are already configured to forward calls to the key's target, then Call Forward is disabled for all accounts.

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Avaya NN43113-101 manual Call Forwarding