Multiuser
Do Not Disturb
Selecting the Do Not Disturb command from the Services menu prompts you to specify which account should be placed in DND mode. The option all allows you to place all accounts in DND mode. Selecting an option requests you to confirm the operation before proceeding. The option all is highlighted by default.
Activating DND for a specific account automatically causes calls to that account to be rejected with a busy indication; however, calls to other accounts can be received. When DND mode is active for an account, the line key of the particular account periodically displays a DND indicator on its label.
The following scenarios apply to DND:
•If you select a single account and the account is already in DND mode, then you are asked if you want to disable DND rather than asked if you want to enable DND.
•If you select a single account and the account has Call Forwarding active, then an error message appears indicating that DND cannot be activated.
•If you select the option all and if at least one account is not in DND mode, then the DND mode is activated for all accounts. If any account is in Call Forward mode, Call Forward is disabled.
•If you select the option all when all accounts are in DND mode, DND mode is deactivated for all accounts.
When using a programmed DND feature key, the account that is impacted by the DND feature key is determined when the feature key is configured. When the DND feature key is pressed, the DND feature behavior is the same as previously described, except no confirmation prompt is displayed. The operation is performed immediately, and a message indicating what was done is displayed.
DND mode for each account is persistent. If you restart the
IP Deskphone, or log out and log in, the account maintains the original state.
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