Is displayed. See , Preemption | Avaya NN43113-101 specification

Multi-Level Precedence and Preemption

Table 20: When a preemption call is received

Call state	Preemption behavior

While a call is on hold	1.	Preemption tone is played through the
	1.	Preemption tone is played through the
		Handsfree speaker for three seconds.
	2.	The preempting call presents with the
		appropriate ringing.
	3.	The new preemption precedence call
		screen is displayed.

An incoming call is
ringing	1.	The preempting call presents with the
		appropriate ringing.
	2.	The new preemption precedence call
		screen is displayed.

An outgoing call is
ringing	1.	The preemption tone plays continuously
		in the Handsfree speaker for few
		seconds.
	2.	The outgoing call is removed.
	3.	The preemption acknowledgment screen
		is displayed. See Figure 86, "Preemption
		acknowledgement screen", on page 373.
	4.	4.When the preemption is
		acknowledged, or after three seconds
		elapse:
		a. Preemption tone stops.
		b. The new preemption precedence
		call screen is displayed.
		c. The preempting call presents with
		the appropriate ringing.

372

Image 372

Avaya NN43113-101 manual Is displayed. See , Preemption

Contents

Avaya 1140E IP Deskphone with SIP Software User Guide Date October Downloading documents Contact Avaya Support Revision history January Standard Contents Accessing the IP Deskphone Configuring the Avaya 1140E IP Deskphone Making a call Receiving a call Address Book 180 Call Outbox 199While on an active call Additional features Multiuser Advanced features 293 Visual indicators Multi-Level Precedence and Preemption 381 Third party terms409 415 Contents Basic features Welcome Welcome Welcome IP Deskphone controls Avaya 1140E IP Deskphone Welcome Welcome Welcome Welcome Welcome Avaya 1140E IP Deskphone display IP Deskphone LCD screen Cleaning the IP Deskphone LCD display screen Context-sensitive soft keys Function Msgs More… CallFwd RetrveScrnSvr Presnce Prefs Language-use to change Idle display screen after dial pad input Idle display screen after dial pad input Abc or In-call context-sensitive soft keys Conf Trnsfer Audio Tones Voice CodecsHeadset Selection Bluetooth Setup Activate NewCall Park Volume settings, to configure a USB Locks-use to lock or Navigation keys Unlock Navigation keys and functions Part 1 Key Function Using a USB Mouse Navigation keys and functions Part 2 Available Avaya 1140E IP Deskphone call features Security features Example of a secure connection when the IP Deskphone is idle Secure connection Example of a secure connection during an active call Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard Description Safety compliance EMC compliance Part 2 Other DenAn regulatory notice for Japan Using your IP Deskphone Getting Started Connecting the components Before you begin IP Deskphone connections Removing the stand cover Wall-mount lever Connecting the AC power adapter optional Remove the stand cover Connecting the handset Connecting the headset optional Selecting the headset tuning parameter Connecting the LAN ethernet cable Installing additional cables Wall-mounting the IP Deskphone optional Method a Rotate the IP Deskphone into the wall mount Position Method B Entering text Entering text using the IP Deskphone dialpad Context-sensitive soft key abc/123 Alphanumeric characters for dialpad key 1 Part 1 Character Name Enabling and disabling the # Ends Dialing feature To enable the # Ends Dialing featureBack Alphanumeric characters for dialpad key 1 Part 2 To disable the # Ends Dialing feature Off Back Configuring the dialpad to alphanumeric dialing To configure the dialpad to alphabetic mode as the default Entering text using the USB keyboard USB keyboard functions Part 1IP Deskphone Fixed Key Keyboard Key USB keyboard functions Part 2 Accessing the IP Deskphone Logging on Automatic login Configuring the domain Password protection for domains Domain Select BackTo change the domain Password check to switch domains Password protection for editing domainPassword request in server settings mode Selecting a language Back Select Logging on to your Avaya 1140E IP DeskphoneTo change the language Abc To logon to the Avaya 1140E IP Deskphone Login Abc Login Next Cancel Configuring the duration of the login To configure the login durationNext Timed Period Next Back Cancel Timed logoffLogging on multiple user accounts Timed logoff while IP Deskphone is idle Selecting a location User Profile Confirmation logon screen Overwriting your personal Address Book Logging off from the IP Deskphone To log off from the IP Deskphone Making an emergency call Logout BackLogging off multiple user accounts Sendkey To make an emergency call Location information Phone information menu Phone location display Configuring the Avaya 1140E IP Deskphone Adjusting the display screen contrastTo adjust the display screen contrast Apply Cancel Creating the idle screen text displayTo create the idle screen display text Configuring the Backlight Screensaver Save Back Configuring Menu Auto back-out To configure Menu Auto back-outSelect Back Soft key to configure the Auto back Selecting a ring pattern Prefs SelectTest Back To select the ring pattern for an incoming call Adjusting the volume Adjusting the ring volumeTo adjust the ring volume for an incoming call Set Back To adjust the volume of the handset To adjust the headset volume To adjust the handsfree mode volume Selecting a language ChangeTo select a language Selecting the date and time format To select a date format To select a time zone To select a time format USB headset Headset menu Supported USB headset typesHeadset type Frequency Preferences menu with headset menu item Headset screen Configuration options on the headset screen Part 1 Option Function Configuration options on the headset screen Part 2 Configuration options on the headset screen Part 3 Presence of USB headset Audio format selection Supported USB audio formatsAudio Parameters Values Audio Format PCM only Generic USB headset Audio Parameters Values Feature Description Avaya USB headset adapter with HIDAvaya USB headset adapter with HID support LED 116 Avaya USB adapter key mappings Keys on adapter Keys on the IP Deskphone Third-party USB headsets with HID 119 120 121 122 123 Summary of ATA characteristics Part 1 Summary of ATA characteristics Part 2 Configuring Bluetooth wireless technology headset Summary of ATA characteristics Part 3To open the Bluetooth Setup dialog box To pair a wireless headset with your IP Deskphone 128 Stop Devices appears 130 131 Dual pairing headsets Exit Interaction with wired headsets To switch between a wired headset and a wireless headset To unpair a wireless headset 135 136 Making a call Making a call using off-hook dialing To make a call using off-hook dialing Redial VMail Alex Send Making a call using on-hook dialing Using handsfree callingTo make a call using on-hook dialing To switch from the handsfree to handset mode To switch from the handset mode to handsfree modeTo end a handsfree call To mute a handsfree call Using Call Subjects To switch from handsfree to headsetTo use a headset Subject Select New Abc To enter a call subject from a list Save Clear BackSubject To create a new call subject while initiating a call Save Clear Back Managing Call Subjects Adding a Call SubjectAdd To add a Call Subject while the IP Deskphone is idle Deleting a Call Subject DeleteTo delete a Call Subject while the IP Deskphone is idle Editing a Call Subject EditTo edit a Call Subject while the IP Deskphone is idle Soft key to confirm the changes Receiving a call Caller identification Answering an incoming call AnswerTo answer an incoming call To redirect an incoming call by using the dialpad Redirecting an incoming callRedrct Redrct Clear Back Declining an incoming call Decline Creating a new Call Decline ReasonTo decline an incoming call Decline New To create a New Decline Reason during an incoming call Managing Call Decline Reasons To create a Call Decline Reason To delete a Call Decline Reason To edit a Call Decline Reason Ignoring an incoming call Receiving intercom calls IgnoreTo ignore an incoming call Receiving paging calls Address Book Viewing the Address Book Initiating a call from the Address Book Contact details Call Back To initiate a call to a contact stored in the Address Book Adding a contact to your Address Book Abc Next BackTo add a contact to your Address Book Editing a contact in your Address Book YesTo edit a contact in your Address Book View Edit Abc Next Back Next Back Yes View To delete a contact from your Address Book Copying information to the Address Book To copy a contact to the Address Book Next Back Searching for a contact in the Address Book Yes Back Using the Search feature in the Address Book To change the method the IP Deskphone uses to search Using the Search feature Using Local SearchTo search for a contact stored in your Address Book Search Back Call Exit No entries found for search criteria Search Using Global Search Select AbcTo perform a Global Search for a contact Back Call Save Search Back New Call Inbox Call Inbox while IP Deskphone is idle Accessing the Call Inbox Managing calls in the Call Inbox while not on a callTo manage calls in the Call Inbox while not on a call Enter Missed All Delete Exit Viewing the details of a call in the Call Inbox Additional user interactions Enter Prev Next Back Managing missed callsTo view details of a call in the Call Inbox Msg/Inbox AllTo view missed calls Missed Calls Notification On page 186 displays the Message options screen Select Auto Manual Initiating a call from the Call Inbox To initiate a call from the Call Inbox Edit Call Accessing the calls in your Call Inbox during a call Deleting calls in your Call InboxDelete Yes AllUsr To delete calls from your Call Inbox To access the calls in your Call Inbox during a call Call Outbox Call Outbox while IP Deskphone is idle Accessing the Call Outbox Managing calls in the Call Outbox while not on a callTo manage calls in the Call Outbox while not on a call Initiating a call from the Call Outbox To initiate a call from the Call Outbox Deleting calls from your Call Outbox To delete calls from your Call Outbox Yes AllUsr Viewing the details of a call in the Call Outbox Accessing the calls in your Call Outbox during a call To access the calls in your Call Outbox during a callCall Prev Next Back To view details of a call in the Call Outbox 198 Configuring Instant Messaging Configuring IM automatic pop-upInstant Messaging Instant Message pop-up Configuring Instant Messaging pop-ups Configuring IM audible alertTo enable or disable automatic pop-up of a new IM Prefs Select Back To enable or disable the audible alerts of a new IM Composing an Instant Message Msgs Send IM To compose and send an Instant Message Accessing Instant Messages Instant Message Inbox/OutboxSend Back Msgs User View New IM Back Viewing the content of an Instant Message Replying to an Instant MessageReply To reply to an Instant Message Initiating a call from an Instant Message To initiate a call from an Instant Message View Call Deleting an Instant MessageMsgs View Delete Back While on an active call Making a new call Call Waiting More… NewCall Placing a call On Hold To place a call on hold Chad Multiple calls On Hold Multiple calls In-call mode Join NewCall 215 RlsCall Retrieving a Parked Call on Press the Prefs context-sensitive soft key to Network-use to access the following To access a call on hold when multiple calls are on hold ActvateTo make a call on hold the active call Using 3-way calling To activate the 3-way Call featureJoin Way Call Configuring a conference call Ad hoc conferencing when connecting to the Call Server To join a call to an existing conference call Current Domain Edit Domain Domain page with conference parameters Edit Domain screen Transferring a call Trnsfer AbcTo transfer a call to another IP Deskphone Select Transfr Clear Back Transfer Abc To transfer a call to Voice Mail ToVM Back Using the Park Call feature Using Park CallAction To park a call to the server during a call Abc Park Clear Back Retrieving a Parked CallServcs To retrieve a parked call from the server Retrve Clear Back Additional features Using the Friends feature Accessing your Friends list To check the online status of a friend on your list Status All Select StatusTo initiate a call to a friend on the Friends list SendIM To send an IM to a friend on the Friends list Editing information of a friend To edit your Friends list Edit Abc Back Delete 241 Edit Delete To delete a contact from your Friends list Feature keys Feature keys Feature key programming To access the Program Key screen To view feature key details On page 246 shows the feature key details Feature key details To edit a feature key On page 248 shows the edit feature key screen Edit feature key screen To modify a feature key Modify 249 Speed dial. See To program a Speed Dial feature key on To program a Speed Dial feature key 251 To program a Call Forward feature key Next Select To program a Do Not Disturb feature key Finish To program a Send IM feature key To program a Presence feature key 256 Remove a programmed feature key Finish Back Back Remove Feature key autoprogramming To autoprogram feature keys Prefs Bulk Back Select All Yes Step Select All Yes Creating a feature key using the Copy key To designate a feature key by using the Copy key Select Set Using Call Forward Privacy setting IP Deskphone display Incoming call display for a forwarded call Prefs Off To activate or deactivate this notification Forwrd Clear Back Configuring Do Not Disturb DisableEnable Back To enable Do Not Disturb Configuring a Presence state Disable BackTo disable Do Not Disturb To select a Presence state Change Back Select 273 Adding a new Presence state message To add a new Presence state message Configuring Privacy settings Add Abc BackIncoming call privacy To configure Incoming Call Privacy Change Back To configure Outgoing Call Privacy Multiple Appearance Directory NumberOutgoing call privacy Prefs Change Back 278 Madn SCA shared line not active Audio Codecs Audio Codec SelectionAudio Codec Ordering Answer-Mode Settings PC Client softphone interworking with the IP Deskphone Allow-Mode Settings Allow Domain setting Automatic remote firmware updates Multiuser Initial login Additional logins Secondary Login screens Logging out Primary account logout Server failover Secondary account logoutCable unplugged Upgrade impacts to user profiles Line keys IIP Deskphone with Expansion Module and multiple accounts Making a call Receiving a call Being in a call Instant Messages IP Deskphone with one and multiple calls Menu features Modifying settingsIM Settings Per-account call notification options Voice Mail settings Remembering settings after logoutProgrammable keys Inbox, outbox, IM log Inbox call details view Address books User status Do Not Disturb Call Forwarding Presence Notifications Account Selection Per-account notifications Advanced features Viewing the IP Deskphone informationTo view the Phone Information for the IP Deskphone Accessing the services menu MAC Checking for updates To check for the latest firmware update Switching the proxy To switch the proxy Switch to alternate proxy server? Yes Domain Domains Done Resetting the IP Deskphone To reset the IP Deskphone Erasing the user data To delete user data files 312 Select Delete Exit BackTo delete a user profile To delete a sound file To delete a language file To delete a log file Network menu To delete the system file without deleting the user profileTo delete all files To access the Network menu USB flash drive Feature characteristics Presence of USB flash driveEnabling or disabling the USB Port USB devices USB port disabled screen Customizable Banner for login USB devices Phone information screen Login banner screen Phone Information Details screen Screensaver/screen lock Phone Information Details screen Display screensaver screen Selecting the screensaver setting screen Screensaver mode setting screen Screensaver disabled message Screensaver enabled message Screensaver locked screen 328 Background image Selecting an image to be viewed as a slideshow Selecting an image screen Display menu Service Package Group Support Background confirmation screen Feature keys 333 If you choose Friends, the bulk key Filter Viewing the existing groups you have in your Address Book Select Back View All Edit SendIM Edit Back Add Next BackTo add a new contact to your Address Book 338 Select Edit Add Back Add BackTo add a new group Main feature key screen Speed Dial List Speed Dial List screen Speed dial list screen Auto Retrieve enable screen Auto retrieve flag USB Flash memory device support Root screen File manager select device screen File manager device browsing screen Delete File Manager Select Destination prompt screen Select destination File Manager Select Destination screen 349 Sample Success message for File Manager Operation 351 Visual indicators Display screen iconsComponent Icon Display screen icons Part 2 Instant MessagingInbox Visual Alerter/Message Waiting Indicators Display screen icons Part 3Presence Visual Alerter/Message Waiting Indicator Visual indicator LED status Visual indicators 356 Multi-Level Precedence and Preemption Overview Other Mlpp service features Re-authorizationCall Origination Busy Speakerphone exclusive to 911 Emergency Making a call with Mlpp Making an Mlpp call by going off-hookPrecedence ringback tone Options soft key Options menu Off-hook screen with dialed destination and precedence Outgoing call Making an Mlpp call from a received Instant Message IM selection screen IM display Making a call by using a programmed speed dial key Off-hook speed dial screen Incoming calls with precedence Precedence alerting tonePrecedence Call Waiting tone Incoming precedence call display Call transfer with precedence Direct transfer and transfer to voicemail Multiple calls Consultative transfer Preemption Example When a preemption call is received Order of call preemptionPreemption scenarios and behavior Call state Preemption behavior Is displayed. See , Preemption Preemption acknowledgement screen External preemption When a preemption call is received from an external source Call Origination Busy User is Busy message Notification of preemption of held call Re-authorization Feature interactions with MlppFeature interactions with Mlpp 379 Multi-Level Precedence and Preemption 380 Quick reference Short-cut and navigation function keys Telephone feature keys Login Logout Making a call Press the Address Book or Inbox or Outbox keyAnswering a call Making an emergency call 385 Initiating a conference call Sending an Instant Message IMIdle phone display Redial or NewCall Abc orMsgs CallFwd Retrve ScrnSvrPresnce Prefs Conf TrnsferAudio NewCall Park More…Call state Icon Instant messaging Icon Inbox Icon Presence Icon Third party terms Following component is licensed under Public Domain GNU GNU General Public V2 License 395 396 397 398 399 400 Zlib Libpng 402 403 Kernrandom Following component is licensed under kernrandom licenseKern-random License Wchar functions Wchar functions License Libjpeg Following component is licensed under libjpeg licenseLibpeg License Rex Following component is licensed under the T-Rex licenseRex License Third party terms 408 Terms you should know 410 411 412 413 414 Symbols IndexNumerics 416 417 418