Contents

Answering an incoming call

151

Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 152

Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Creating a new Call Decline Reason . . . . . . . . . . . . . . . 155 Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 157

Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 163 Adding a contact to your Address Book . . . . . . . . . . . . . . . . 165 Editing a contact in your Address Book . . . . . . . . . . . . . . . . 166 Copying information to the Address Book . . . . . . . . . . . . . . 170

Searching for a contact in the Address Book . . . . . . . . . . . . 172 Using the Search feature in the Address Book . . . . . . . 173

Using the Search feature

174

Using Local Search

174

Using Global Search

177

Call Inbox

180

Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Managing calls in the Call Inbox while not on a call . . . . 181 Viewing the details of a call in the Call Inbox . . . . . . . . . 183 Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 186 Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 188 Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 190 Accessing the calls in your Call Inbox during a call . . . . 190

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Avaya NN43113-101 manual Address Book, 180