Avaya NN43113-101 manual Making a call with Mlpp, Making an Mlpp call by going off-hook

Multi-Level Precedence and Preemption

Making a call with MLPP

If your IP Deskphone is configured for MLPP, the display screen is enhanced for making and receiving precedence calls. There are several ways to make outgoing calls from your IP Deskphone with MLPP, as follows:

•Make a call by going off-hook.

•Make a call by using an entry in the inbox or outbox call logs.

•Make a call from the personal and global Address Book, or from your Friends list.

•Make a call from a received Instant Message.

•Make a call from a programmed key.

The precedence level is not saved in any of the calling methods in the preceding list. For example, if you make a precedence call by going off- hook, and then call the party back using the Redial key, the precedence is not applied unless you select a precedence from the Redial menu. If a precedence level is not specified when dialing, the call is a Routine precedence call.

Precedence ringback tone

When you make a precedence call, you hear a ringback tone, indicating that you have made a precedence call.

Making an MLPP call by going off-hook

There are three ways to go off-hook in order to make a call.

1.Handsfree key. Press the Handsfree key to go off-hook on the primary line (the green line button) and produce a dial tone.

2.Line keys. Press any provisioned line key to go off-hook and produce a dial tone.

3.Handset. Pick up the handset to go off-hook on the primary line and produce a dial tone.

Once off-hook, the display prompts you for the destination address information.The icon on the display screen indicates the line is off-hook

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