While on an active call

can also redirect the new call, decline the new call, transfer the new call, or ignore the new call. For more information, see “Receiving a call” on page 150.

Placing a call On Hold

Use the Hold feature when you are talking to one contact and want to perform another action, such as answer a new incoming call, transfer a call, or initiate a new call. You can have a number of calls on hold at the same time.

To place a call on hold:

1. Press the Hold fixed key.

The LCD on hold icon flashes beside the line on hold.

Figure 30 on page 213 shows the IP Deskphone display area when a call is placed on hold.

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Avaya NN43113-101 manual Placing a call On Hold, To place a call on hold