Avaya NN43113-101 manual Initiating a call from the Address Book, Contact details

The Address Book

When you view the details of a contact, you can:

•Send an IM. For more information, see “Composing an Instant Message” on page 202.

•Edit the contact information. For more information, see “Editing a contact in your Address Book” on page 166.

Figure 25: Contact details

Initiating a call from the Address Book

You can initiate a call directly from your IP Deskphone Address Book.

Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Address Book entry must have the DN to initiate a call.

First, go off-hook by using one of the methods described in the section “Making a call using off-hook dialing” on page 138. If needed, you can add a Call Subject. For more information, see “Using Call Subjects” on page 142.

You can also access the Address Book while on an active call and initiate a new call. The IP Deskphone automatically places the active call on hold when you initiate a new call.

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