Viewing the details of a call in the Call Inbox | Avaya NN43113-101

Call Inbox

Table 16 on page 183 provides a list of additional user interactions for the main inbox screen.

Table 16: Additional user interactions

Item	Function

Use the Enter key to place a call to the selected address using the primary login of the IP Deskphone.

The Enter key has the same behavior as the Call context-sensitive soft key.

Use the Dial pad to select an item by index.

To place a call to the address of the selected call log entry from the primary logged in user of the IP Deskphone, do one of the following:

—Lift the handset.

—Press the Headset fixed key.

— Press the Handsfree fixed key.

Press the Line key to place a call to the address of the selected call log entry from the user logged in on the selected line key.

Viewing the details of a call in the Call Inbox

You can view the details of a call in the Call Inbox.

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Avaya NN43113-101 manual Viewing the details of a call in the Call Inbox, Additional user interactions

Contents

Date October Avaya 1140E IP Deskphone with SIP Software User Guide Downloading documents Contact Avaya Support Revision history January Standard Contents Configuring the Avaya 1140E IP Deskphone Accessing the IP Deskphone Receiving a call Making a call 180 Address Book Call Outbox 199While on an active call Multiuser Additional features 293 Advanced features Multi-Level Precedence and Preemption Visual indicators 415 381Third party terms 409 Contents Welcome Basic features Welcome Welcome Avaya 1140E IP Deskphone IP Deskphone controls Welcome Welcome Welcome Welcome Welcome IP Deskphone LCD screen Avaya 1140E IP Deskphone display Cleaning the IP Deskphone LCD display screen Function Context-sensitive soft keys Msgs More… CallFwd RetrveScrnSvr Prefs Presnce Language-use to change Idle display screen after dial pad input Idle display screen after dial pad input In-call context-sensitive soft keys Abc or Trnsfer Conf Tones Audio Voice CodecsHeadset Selection Bluetooth Setup Activate NewCall Park Volume settings, to configure a USB Locks-use to lock or Unlock Navigation keys Key Function Navigation keys and functions Part 1 Navigation keys and functions Part 2 Using a USB Mouse Security features Available Avaya 1140E IP Deskphone call features Secure connection Example of a secure connection when the IP Deskphone is idle Example of a secure connection during an active call Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1 EMC compliance Part 2 Safety compliance DenAn regulatory notice for Japan Other Getting Started Using your IP Deskphone Before you begin Connecting the components IP Deskphone connections Wall-mount lever Removing the stand cover Remove the stand cover Connecting the AC power adapter optional Connecting the handset Selecting the headset tuning parameter Connecting the headset optional Connecting the LAN ethernet cable Wall-mounting the IP Deskphone optional Installing additional cables Method a Position Method B Rotate the IP Deskphone into the wall mount Entering text Context-sensitive soft key abc/123 Entering text using the IP Deskphone dialpad Character Name Alphanumeric characters for dialpad key 1 Part 1 Alphanumeric characters for dialpad key 1 Part 2 Enabling and disabling the # Ends Dialing featureTo enable the # Ends Dialing feature Back Off Back To disable the # Ends Dialing feature To configure the dialpad to alphabetic mode as the default Configuring the dialpad to alphanumeric dialing Keyboard Key Entering text using the USB keyboardUSB keyboard functions Part 1 IP Deskphone Fixed Key USB keyboard functions Part 2 Logging on Accessing the IP Deskphone Configuring the domain Automatic login Password protection for domains Domain Select BackTo change the domain Selecting a language Password check to switch domainsPassword protection for editing domain Password request in server settings mode Back Select Logging on to your Avaya 1140E IP DeskphoneTo change the language To logon to the Avaya 1140E IP Deskphone Abc Login Login Abc Next Cancel Timed Period Next Configuring the duration of the loginTo configure the login duration Next Timed logoff while IP Deskphone is idle Back CancelTimed logoff Logging on multiple user accounts Selecting a location User Profile Overwriting your personal Address Book Confirmation logon screen To log off from the IP Deskphone Logging off from the IP Deskphone Making an emergency call Logout BackLogging off multiple user accounts To make an emergency call Sendkey Phone information menu Location information Phone location display Configuring the Avaya 1140E IP Deskphone Adjusting the display screen contrastTo adjust the display screen contrast Apply Cancel Creating the idle screen text displayTo create the idle screen display text Save Back Configuring the Backlight Screensaver Configuring Menu Auto back-out To configure Menu Auto back-outSelect Back Soft key to configure the Auto back To select the ring pattern for an incoming call Selecting a ring patternPrefs Select Test Back Adjusting the volume Adjusting the ring volumeTo adjust the ring volume for an incoming call Set Back To adjust the volume of the handset To adjust the headset volume To adjust the handsfree mode volume Selecting a language ChangeTo select a language To select a date format Selecting the date and time format To select a time zone To select a time format USB headset Headset menu Supported USB headset typesHeadset type Frequency Preferences menu with headset menu item Headset screen Option Function Configuration options on the headset screen Part 1 Configuration options on the headset screen Part 2 Presence of USB headset Configuration options on the headset screen Part 3 Audio format selection Supported USB audio formatsAudio Parameters Values Audio Format PCM only Audio Parameters Values Generic USB headset Feature Description Avaya USB headset adapter with HIDAvaya USB headset adapter with HID support LED 116 Keys on adapter Keys on the IP Deskphone Avaya USB adapter key mappings Third-party USB headsets with HID 119 120 121 122 123 Summary of ATA characteristics Part 1 Summary of ATA characteristics Part 2 Configuring Bluetooth wireless technology headset Summary of ATA characteristics Part 3To open the Bluetooth Setup dialog box To pair a wireless headset with your IP Deskphone 128 Devices appears Stop 130 131 Exit Dual pairing headsets Interaction with wired headsets To unpair a wireless headset To switch between a wired headset and a wireless headset 135 136 Making a call To make a call using off-hook dialing Making a call using off-hook dialing Redial VMail Alex Send Making a call using on-hook dialing Using handsfree callingTo make a call using on-hook dialing To mute a handsfree call To switch from the handsfree to handset modeTo switch from the handset mode to handsfree mode To end a handsfree call Using Call Subjects To switch from handsfree to headsetTo use a headset To enter a call subject from a list Subject Select New Abc To create a new call subject while initiating a call SaveClear Back Subject Save Clear Back To add a Call Subject while the IP Deskphone is idle Managing Call SubjectsAdding a Call Subject Add Deleting a Call Subject DeleteTo delete a Call Subject while the IP Deskphone is idle Editing a Call Subject EditTo edit a Call Subject while the IP Deskphone is idle Soft key to confirm the changes Caller identification Receiving a call Answering an incoming call AnswerTo answer an incoming call To redirect an incoming call by using the dialpad Redirecting an incoming callRedrct Redrct Clear Back Declining an incoming call Decline Creating a new Call Decline ReasonTo decline an incoming call To create a New Decline Reason during an incoming call Decline New To create a Call Decline Reason Managing Call Decline Reasons To edit a Call Decline Reason To delete a Call Decline Reason Ignoring an incoming call Receiving intercom calls IgnoreTo ignore an incoming call Receiving paging calls Viewing the Address Book Address Book Contact details Initiating a call from the Address Book To initiate a call to a contact stored in the Address Book Call Back Adding a contact to your Address Book Abc Next BackTo add a contact to your Address Book Editing a contact in your Address Book YesTo edit a contact in your Address Book View Edit Abc Next Back Next Back Yes To delete a contact from your Address Book View To copy a contact to the Address Book Copying information to the Address Book Next Back Yes Back Searching for a contact in the Address Book To change the method the IP Deskphone uses to search Using the Search feature in the Address Book Using the Search feature Using Local SearchTo search for a contact stored in your Address Book No entries found for search criteria Search Back Call Exit Search Using Global Search Select AbcTo perform a Global Search for a contact Back Call Save Search Back New Call Inbox while IP Deskphone is idle Call Inbox Accessing the Call Inbox Managing calls in the Call Inbox while not on a callTo manage calls in the Call Inbox while not on a call All Delete Exit Enter Missed Additional user interactions Viewing the details of a call in the Call Inbox Enter Prev Next Back Managing missed callsTo view details of a call in the Call Inbox Msg/Inbox AllTo view missed calls On page 186 displays the Message options screen Missed Calls Notification Select Auto Manual To initiate a call from the Call Inbox Initiating a call from the Call Inbox Edit Call To delete calls from your Call Inbox Accessing the calls in your Call Inbox during a callDeleting calls in your Call Inbox Delete Yes AllUsr To access the calls in your Call Inbox during a call Call Outbox while IP Deskphone is idle Call Outbox Accessing the Call Outbox Managing calls in the Call Outbox while not on a callTo manage calls in the Call Outbox while not on a call To initiate a call from the Call Outbox Initiating a call from the Call Outbox To delete calls from your Call Outbox Deleting calls from your Call Outbox Viewing the details of a call in the Call Outbox Yes AllUsr To view details of a call in the Call Outbox Accessing the calls in your Call Outbox during a callTo access the calls in your Call Outbox during a call Call Prev Next Back 198 Configuring Instant Messaging Configuring IM automatic pop-upInstant Messaging Instant Message pop-up Prefs Select Back Configuring Instant Messaging pop-upsConfiguring IM audible alert To enable or disable automatic pop-up of a new IM Composing an Instant Message To enable or disable the audible alerts of a new IM To compose and send an Instant Message Msgs Send IM Accessing Instant Messages Instant Message Inbox/OutboxSend Back View New IM Back Msgs User To reply to an Instant Message Viewing the content of an Instant MessageReplying to an Instant Message Reply To initiate a call from an Instant Message Initiating a call from an Instant Message View Call Deleting an Instant MessageMsgs View Delete Back Making a new call While on an active call More… NewCall Call Waiting To place a call on hold Placing a call On Hold Multiple calls On Hold Chad Join NewCall Multiple calls In-call mode 215 RlsCall Retrieving a Parked Call on Press the Prefs context-sensitive soft key to Network-use to access the following To access a call on hold when multiple calls are on hold ActvateTo make a call on hold the active call Using 3-way calling To activate the 3-way Call featureJoin Way Call Configuring a conference call To join a call to an existing conference call Ad hoc conferencing when connecting to the Call Server Current Domain Domain page with conference parameters Edit Domain Edit Domain screen Transferring a call Trnsfer AbcTo transfer a call to another IP Deskphone Select Transfr Clear Back To transfer a call to Voice Mail Transfer Abc ToVM Back To park a call to the server during a call Using the Park Call featureUsing Park Call Action To retrieve a parked call from the server Abc Park Clear BackRetrieving a Parked Call Servcs Retrve Clear Back Using the Friends feature Additional features To check the online status of a friend on your list Accessing your Friends list Status All Select StatusTo initiate a call to a friend on the Friends list To send an IM to a friend on the Friends list SendIM To edit your Friends list Editing information of a friend Back Delete Edit Abc 241 To delete a contact from your Friends list Edit Delete Feature keys Feature keys To access the Program Key screen Feature key programming On page 246 shows the feature key details To view feature key details Feature key details On page 248 shows the edit feature key screen To edit a feature key Modify Edit feature key screen To modify a feature key 249 To program a Speed Dial feature key Speed dial. See To program a Speed Dial feature key on 251 Next Select To program a Call Forward feature key Finish To program a Do Not Disturb feature key To program a Send IM feature key To program a Presence feature key 256 Finish Back Remove a programmed feature key Back Remove Feature key autoprogramming Prefs Bulk To autoprogram feature keys Back Select All Yes Step Select All Yes To designate a feature key by using the Copy key Creating a feature key using the Copy key Select Set Using Call Forward Incoming call display for a forwarded call Privacy setting IP Deskphone display To activate or deactivate this notification Prefs Off Forwrd Clear Back To enable Do Not Disturb Configuring Do Not DisturbDisable Enable Back To select a Presence state Configuring a Presence stateDisable Back To disable Do Not Disturb Change Back Select 273 To add a new Presence state message Adding a new Presence state message Configuring Privacy settings Add Abc BackIncoming call privacy Change Back To configure Incoming Call Privacy Prefs Change Back To configure Outgoing Call PrivacyMultiple Appearance Directory Number Outgoing call privacy 278 Madn SCA shared line not active Audio Codecs Audio Codec SelectionAudio Codec Ordering PC Client softphone interworking with the IP Deskphone Answer-Mode Settings Allow Domain setting Allow-Mode Settings Automatic remote firmware updates Multiuser Additional logins Initial login Secondary Login screens Primary account logout Logging out Server failover Secondary account logoutCable unplugged Upgrade impacts to user profiles Line keys IIP Deskphone with Expansion Module and multiple accounts Making a call Being in a call Receiving a call IP Deskphone with one and multiple calls Instant Messages Per-account call notification options Menu featuresModifying settings IM Settings Voice Mail settings Remembering settings after logoutProgrammable keys Inbox call details view Inbox, outbox, IM log User status Address books Do Not Disturb Call Forwarding Presence Notifications Per-account notifications Account Selection Advanced features Viewing the IP Deskphone informationTo view the Phone Information for the IP Deskphone MAC Accessing the services menu To check for the latest firmware update Checking for updates To switch the proxy Switching the proxy Yes Domain Switch to alternate proxy server? Domains Done To reset the IP Deskphone Resetting the IP Deskphone To delete user data files Erasing the user data 312 Select Delete Exit BackTo delete a user profile To delete a language file To delete a sound file To delete a log file Network menu To delete the system file without deleting the user profileTo delete all files USB flash drive To access the Network menu Feature characteristics Presence of USB flash driveEnabling or disabling the USB Port USB devices USB port disabled screen USB devices Phone information screen Customizable Banner for login Phone Information Details screen Login banner screen Phone Information Details screen Screensaver/screen lock Display screensaver screen Screensaver mode setting screen Selecting the screensaver setting screen Screensaver disabled message Screensaver enabled message Screensaver locked screen 328 Selecting an image to be viewed as a slideshow Background image Display menu Selecting an image screen Background confirmation screen Service Package Group Support Feature keys 333 If you choose Friends, the bulk key Viewing the existing groups you have in your Address Book Filter Select Back View All Edit SendIM Edit Back Add Next BackTo add a new contact to your Address Book 338 Select Edit Add Back Add BackTo add a new group Speed Dial List Main feature key screen Speed dial list screen Speed Dial List screen Auto retrieve flag Auto Retrieve enable screen Root screen USB Flash memory device support File manager select device screen File manager device browsing screen File Manager Select Destination prompt screen Delete Select destination File Manager Select Destination screen 349 Sample Success message for File Manager Operation 351 Visual indicators Display screen iconsComponent Icon Display screen icons Part 2 Instant MessagingInbox Visual Alerter/Message Waiting Indicators Display screen icons Part 3Presence Visual indicator LED status Visual Alerter/Message Waiting Indicator Visual indicators 356 Overview Multi-Level Precedence and Preemption Speakerphone exclusive to 911 Emergency Other Mlpp service featuresRe-authorization Call Origination Busy Making a call with Mlpp Making an Mlpp call by going off-hookPrecedence ringback tone Options soft key Options menu Off-hook screen with dialed destination and precedence Outgoing call IM selection screen Making an Mlpp call from a received Instant Message IM display Off-hook speed dial screen Making a call by using a programmed speed dial key Incoming precedence call display Incoming calls with precedencePrecedence alerting tone Precedence Call Waiting tone Direct transfer and transfer to voicemail Call transfer with precedence Consultative transfer Multiple calls Example Preemption Call state Preemption behavior When a preemption call is receivedOrder of call preemption Preemption scenarios and behavior Is displayed. See , Preemption Preemption acknowledgement screen External preemption When a preemption call is received from an external source Call Origination Busy User is Busy message Notification of preemption of held call Re-authorization Feature interactions with MlppFeature interactions with Mlpp 379 Multi-Level Precedence and Preemption 380 Short-cut and navigation function keys Quick reference Telephone feature keys Logout Login Making an emergency call Making a callPress the Address Book or Inbox or Outbox key Answering a call 385 Initiating a conference call Sending an Instant Message IMIdle phone display CallFwd Redial or NewCallAbc or Msgs Prefs RetrveScrnSvr Presnce NewCall ConfTrnsfer Audio Park More…Call state Icon Inbox Icon Instant messaging Icon Presence Icon Following component is licensed under Public Domain Third party terms GNU General Public V2 License GNU 395 396 397 398 399 400 Libpng Zlib 402 403 Kernrandom Following component is licensed under kernrandom licenseKern-random License Wchar functions License Wchar functions Libjpeg Following component is licensed under libjpeg licenseLibpeg License Rex Following component is licensed under the T-Rex licenseRex License Third party terms 408 Terms you should know 410 411 412 413 414 Symbols IndexNumerics 416 417 418