While on an active call

Using 3-way calling

When you have more than one call and you want to join the incoming calls into one call, you can use 3-way calling or create a conference call.

Note: Your system administrator or service provider must enable 3- way calling and conference calls for your Avaya 1140E IP Deskphone. Contact your service provider or system administrator to determine if this feature is available.

The 3-way Call feature joins two calls on your IP Deskphone into one 3- way call. You and the other two callers can speak together. When you join more than two calls into one call, you must use the conference call feature. Your IP Deskphone manages the 3-way call, and the server manages a conference call. For more information, see “Configuring a conference call” on page 223.

To activate the 3-way Call feature:

Join

1. Press the Join context-sensitive soft key

 

with either call, and then select 3-way

 

Call from the menu.

The IP Deskphone joins the two calls and creates a new call that appears on the LCD screen as [3-way Call]. For more information, see Figure 32: “3-way Call” on page 222.

Figure 33 on page 225 shows the IP Deskphone display screen when a 3-way call is in progress.

221

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Image 221
Avaya NN43113-101 manual Using 3-way calling, Join, To activate the 3-way Call feature