2. Click the name of the BlackBerry Enterprise Server pair that you want to change the health parameters and
thresholds for.
3. Click Edit Automatic Failover settings.
4. To change the order of the health parameters and thresholds, click the Up and Down icons.
5. Click Save.
Health parameters for the failover threshold and promotion threshold
Health parameter Description
Wireless network access This health parameter indicates whether the BlackBerry Router can access the
wireless network. You cannot configure the failover threshold or promotion
threshold so that they are above this health parameter.
BlackBerry Dispatcher This health parameter indicates whether the BlackBerry Dispatcher can
compress and encrypt all of the data that BlackBerry devices send and receive.
You cannot configure the failover threshold or promotion threshold so that they
are above this health parameter.
BlackBerry Messaging Agent This health parameter indicates whether the BlackBerry Messaging Agent is
available and connected to the BlackBerry Dispatcher.
User accounts This health parameter indicates whether a preconfigured percentage of user
accounts are started in the BlackBerry Messaging Agent.
Connection to the messaging server(s) This health parameter indicates whether the BlackBerry Messaging Agent can
connect to the messaging server. If your organization's environment includes
multiple messaging servers and the BlackBerry Messaging Agent instances
cannot connect to a preconfigured percentage of the messaging servers, the
status of this health parameter changes to "Configured percentage not
connected".
At least one user account This health parameter indicates whether at least one user account is started in
the BlackBerry Messaging Agent.
Access to web content and application
content
This health parameter indicates whether the BlackBerry MDS Connection
Service can provide users with access to content from BlackBerry Java
Applications and content that is located on your organization's intranet or the
Internet.
Address lookup This health parameter indicates whether the BlackBerry Messaging Agent can
look up addresses in the address book.
Calendar synchronization This health parameter indicates whether the BlackBerry Messaging Agent can
synchronize the calendar.
Administration Guide Configuring BlackBerry Enterprise Server high availability
105