1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Attachment > Connector.
2. Click the instance that you want to change.
3. Click Edit instance.
4. In the General section, in the Minimum wait for retry per request field, type the amount of time, in milliseconds, that
the BlackBerry Attachment Connector waits before it resends a request that is not delivered to a BlackBerry
Attachment Service.
The default value is 1000 milliseconds.
5. In the Maximum retries per request field, type the maximum number of times that the BlackBerry Attachment
Connector tries to resend a request that is not delivered to a BlackBerry Attachment Service.
The default value is 10.
6. Click Save all.
Change how a BlackBerry Attachment Connectorrestores a lost connection to a BlackBerry Attachment
Service
Based on the number of users in your organization's environment, if you change the BlackBerry Attachment Connector
settings, your organization's environment might experience a performance impact.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Attachment > Connector.
2. Click the instance that you want to change.
3. Click Edit instance.
4. In the General section, in the Minimum wait to attempt restore of lost connection field, type the amount of time, in
milliseconds, that the BlackBerry Attachment Connector waits before it tries to restore a lost connection to a
BlackBerry Attachment Service.
The default value is 1000 milliseconds.
5. Click Save all.
Administration Guide Managing your organization's messaging environment and attachment support
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