Blackberry SWD-20120924140022907 manual MaxUserDumpPerDay value field to

Administration GuideBlackBerry Controller and BlackBerry Enterprise Server Component Monitoring

Task	Steps
Prevent the BlackBerry Controller	1.	Create a DWORD value that is named WaitToRestartAgentOnHung.
from restarting the BlackBerry	2.	Double-click the new DWORD value.
Messaging Agent when a
	3.	In the Value data field, type 0.
nonresponsive thread occurs.

The default value is 6.

Prevent the BlackBerry Controller from restarting the BlackBerry Messaging Agent for a specific time range if the BlackBerry Controller detects a nonresponsive thread.

1.Create a DWORD value that is named RestartAgentOnHungBlackoutFrom.

2.Double-click the new DWORD value.

3.In the Base section, select the Decimal option.

4.In the Value data field, type the lowest value of the time range.

The values range from 0 to 23, where 0 is 12:00 AM and 23 is 11:00 PM.

5.Create a DWORD value that is named RestartAgentOnHungBlackoutTo.

6.Double-click the new DWORD value.

7.In the Base section, select the Decimal option.

8.In the Value data field, type the highest value of the time range.

For example, if you configure the RestartAgentOnHungBlackoutFrom value to eight and the RestartAgentOnHungBlackoutTo value to 17, the BlackBerry Controller does not restart the BlackBerry Messaging Agent between 8:00 AM and 5:00 PM if it detects a nonresponsive thread.

To turn off the time range, in the RestartAgentOnHungBlackoutFrom and RestartAgentOnHungBlackoutTo value fields, type 0.

Change the maximum number of	1.	Create a DWORD value that is named MaxUserDumpPerDay.
user.dmp files that each BlackBerry	2.	Double-click the new DWORD value.
Enterprise Server creates daily before
the BlackBerry Controller restarts the	3.	In the Value data field, type a value.
BlackBerry Messaging Agent.		The default value is 3.
	To turn off the daily creation of user.dmp files, change the
	MaxUserDumpPerDay value field to 0.
Change the number of ten-minute	1.	Create a DWORD value that is named MissedHeartbeatThreshold.
intervals that the BlackBerry	2.	Double-click the new DWORD value.
Controller waits for a successful
	3.	In the Value data field, type a value.
health check before it restarts the
BlackBerry Messaging Agent.		The default value is 2.

If you configure the MissedHeartbeatThreshold value to be three, the

BlackBerry Controller waits for 30 minutes before it restarts the BlackBerry

Messaging Agent.

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